Cumulocity IoT - Performance Issue | CUMULOCITY.COM – Incident details

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Performance Issue | CUMULOCITY.COM

ResolvedDegraded performance1 hour 36 minutes

Affected

CUMULOCITY.COM

Degraded performance from 12:47 AM to 12:48 AM, Operational from 12:47 AM to 12:56 AM, Degraded performance from 12:56 AM to 12:59 AM, Operational from 12:59 AM to 2:23 AM

REST API Services

Operational from 12:47 AM to 12:56 AM, Degraded performance from 12:56 AM to 1:07 AM, Operational from 1:07 AM to 2:23 AM

MQTT API Services

Operational from 12:47 AM to 12:56 AM, Degraded performance from 12:56 AM to 1:07 AM, Operational from 1:07 AM to 2:23 AM

LWM2M API Services

Degraded performance from 12:47 AM to 12:48 AM, Operational from 12:48 AM to 12:56 AM, Degraded performance from 12:56 AM to 12:59 AM, Operational from 12:59 AM to 2:23 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We observed a performance issue within the Cumulocity platform on the CUMULOCITY.COM environment.

    We are investigating the root cause and will inform you as soon as we have further information.

    We apologize for the inconvenience caused.