Cumulocity IoT Status

Cumulocity IoT

All Systems Operational

About This Site

This page shows the availability and performance of the different public IoT platforms that we operate. We monitor and measure the following items:

- REST API availability and performance
- MQTT API availability and performance

The platform is considered available as long as devices and users can still save and retrieve data via the interfaces mentioned above.

We also announce our service maintenance and platform wide issues on this page. If you want to be informed about such items please register for updates using the button above.

End of support for CEL (Esper):
Software AG ended support for using CEL (Esper) in Cumulocity IoT on 31 Dec 2020 following its deprecation in 2018. Cumulocity IoT now uses Apama to provide streaming analytics. Existing customers using CEL must migrate to Apama. For details on migration, refer to Migrating from CEL (Esper) to Apama [1] in the Streaming Analytics guide.

[1] https://cumulocity.com/guides/apama/overview-analytics/#migrate-from-esper

Uptime over the past 90 days. View historical uptime.

apj.cumulocity.com Operational

90 days ago

100.0 % uptime

Today

apj.cumulocity.com API Services Operational

90 days ago

100.0 % uptime

Today

apj.cumulocity.com MQTT Services Operational

90 days ago

100.0 % uptime

Today

cumulocity.com Operational

90 days ago

99.99 % uptime

Today

cumulocity.com API Services Operational

90 days ago

99.99 % uptime

Today

cumulocity.com MQTT Services Operational

90 days ago

100.0 % uptime

Today

cumulocity.com LWM2M Service Operational

90 days ago

100.0 % uptime

Today

eu-latest.cumulocity.com Operational

90 days ago

99.94 % uptime

Today

eu-latest.cumulocity.com API Services Operational

90 days ago

99.99 % uptime

Today

eu-latest.cumulocity.com MQTT Services Operational

90 days ago

99.88 % uptime

Today

us.cumulocity.com Operational

90 days ago

100.0 % uptime

Today

us.cumulocity.com API Services Operational

90 days ago

100.0 % uptime

Today

us.cumulocity.com MQTT Services Operational

90 days ago

100.0 % uptime

Today

emea.cumulocity.com Operational

90 days ago

99.91 % uptime

Today

emea.cumulocity.com REST API Operational

90 days ago

99.84 % uptime

Today

emea.cumulocity.com MQTT API Operational

90 days ago

99.97 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Minor upgrade at eu-latest.cumulocity.com from 10.14.0.143 to 10.14.0.153 on 6.October.2022 starts at 17:00 CEST Oct 6, 2022 17:00 - Oct 7, 2022 01:00 CEST

See below for a notice to all users of tenants on eu-latest.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT Platform eu-latest.cumulocity.com environment to version 10.14.0.153 on 06.October.2022, between 17:00 CEST and 01:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.
Posted on Sep 27, 2022 - 11:13 CEST

Upgrade apj.cumulocity.com from 10.13.0 to 10.14.0 on 11.October.2022 starts at 17:00 CEST Oct 11, 2022 17:00 - Oct 12, 2022 01:00 CEST

See below for an important notice to all users of tenants on apj.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform apj.cumulocity.com environment from version 10.13.0 to 10.14.0 on 11.October.2022, between 17:00 CEST and 01:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of apj.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-14-0/overview-10-14-0/

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Posted on Sep 27, 2022 - 11:17 CEST

Upgrade us.cumulocity.com from 10.13.0 to 10.14.0 on 13.October.2022 starts at 04:00 CEST Oct 13, 2022 04:00-12:00 CEST

See below for an important notice to all users of tenants on us.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform us.cumulocity.com environment from version 10.13.0 to 10.14.0 on 13.October.2022, between 04:00 CEST and 12:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-14-0/overview-10-14-0/

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on Sep 29, 2022 - 10:34 CEST

System Metrics Month Week Day

apj.cumulocity.com API response

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apj.cumulocity.com MQTT response

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cumulocity.com API Response

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cumulocity.com MQTT Response

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eu-latest.cumulocity.com API Response

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eu-latest.cumulocity.com MQTT Response

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us.cumulocity.com API Response

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us.cumulocity.com MQTT Response

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emea.cumulocity.com REST API response

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emea.cumulocity.com MQTT API response

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Past Incidents

Sep 29, 2022

No incidents reported today.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

Maintanance impacting Cumulocity IoT DataHub (CDH) on emea.cumulocity.com

Completed - The scheduled maintenance has been completed.
Sep 22, 14:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 13:00 CEST

Scheduled - Please be informed about a minor impact to the Cumulocity IoT Datahub (CDH) on emea.cumulocity.com due to disc extension planned on 22 September 2022, between 13:00 CEST and 17:00 CEST.

Cumulocity IoT Datahub Microservices may be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during the restart procedure.

We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Sep 19, 12:27 CEST

Sep 21, 2022

No incidents reported.

Sep 20, 2022

Setup the Cumulocity IoT Messaging Service on cumulocity.com

Completed - The scheduled maintenance has been completed.
Sep 20, 18:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 10:00 CEST

Scheduled - See below for an important notice to all users of tenants on cumulocity.com.

As part of our continuous effort to improve our service, we'll setup the Cumulocity IoT Messaging Service on the cumulocity.com environment on 20th of September 2022, between 10:00 CEST and 18:00 CEST.

This will be a background activity that will have no or little impact on your use of cumulocity.com.

The Cumulocity IoT Messaging Service enables reliable, scalable and high-performance movement of IoT data both within the Cumulocity IoT Platform and to/from devices, microservices and other platform clients.

Once the Cumulocity Messaging Service is enabled, tenants on cumulocity.com will be able to use these new features:
1. The Microservice-based Data Broker. This will be available to any tenant that already uses the data broker but must be enabled for individual tenants by Cumulocity IoT product support.
2. The Notifications 2.0 API. This API will be available to all tenants, although please note that any user wishing to use the API must have a specific role assigned by their tenant administrator.

See the product documentation for more details about these new features:
https://cumulocity.com/guides/users-guide/enterprise-tenant/#ms-data-broker
https://cumulocity.com/guides/reference/notifications/

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Sep 7, 13:59 CEST

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

Minor upgrade at apj.cumulocity.com from 10.13.0.167 to 10.13.0.260 on 15.Sept.2022 starts at 04:00 CEST

Completed - The scheduled maintenance has been completed.
Sep 15, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:00 CEST

Scheduled - See below for a notice to all users of tenants on apj.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT Platform apj.cumulocity.com environment to version 10.13.0.260 on 15.Sept.2022, between 04:00 CEST and 12:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of apj.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Please learn more about the release details at https://cumulocity.com/guides/releasenotes/release-10-13-0/overview-10-13-0/

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

If you have any questions or concerns, please do not hesitate to contact us.
Sep 5, 13:22 CEST

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