Cumulocity IoT
Upgrade of emea.cumulocity.com on 24th of April 2024, starting at 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 2024 - 03:00 CEST
Scheduled - See below for an important notice to all users of tenants emea.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform emea.cumulocity.com environment from the 24th of April at 03:00 CEST until the 25th of April 2024 at 16:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Apr 24, 2024 03:00 - Apr 25, 2024 16:00 CEST

About This Site

This status page displays European and US Public Cloud platforms operated by Cumulocity IoT. For Asia-Pacific platforms, please refer to https://cumulocity-apj.statuspage.io/​

This page shows the service availability and performance of our platforms. The platform is considered available as long as devices and users can save and retrieve data via REST, MQTT and LWM2M (where applicable) services.

We upgrade Cumulocity platforms during the following time periods:​

- eu-latest.cumulocity.com - Thursday from 08:00 to 11:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 11:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 11:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 11:00 UTC ​

These upgrades do not impact service availability. However, network connection resets might be observed. ​

Maintenance (which impacts service availability) will be announced separately using Statuspage notifications. Notifications are also used in case of platform-wide issues. If you want to be informed about such notifications, please register using the button above.

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.96 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.93 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
99.96 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Under Maintenance
90 days ago
99.98 % uptime
Today
emea.cumulocity.com REST API Under Maintenance
90 days ago
99.97 % uptime
Today
emea.cumulocity.com MQTT API Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Upgrade of cumulocity.com on 29th of April 2024, starting at 03:00 CEST Apr 29, 2024 03:00 - Apr 30, 2024 16:00 CEST
See below for an important notice to all users of tenants cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform cumulocity.com environment from the 29th of April at 03:00 CEST until the 30th of April 2024 at 16:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Posted on Apr 15, 2024 - 12:14 CEST
System Metrics Month Week Day
cumulocity.com API Response ?
Fetching
cumulocity.com MQTT Response ?
Fetching
eu-latest.cumulocity.com API Response ?
Fetching
eu-latest.cumulocity.com MQTT Response ?
Fetching
us.cumulocity.com API Response ?
Fetching
us.cumulocity.com MQTT Response ?
Fetching
emea.cumulocity.com REST API response
Fetching
emea.cumulocity.com MQTT API response
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Past Incidents
Apr 24, 2024

Unresolved incident: Upgrade of emea.cumulocity.com on 24th of April 2024, starting at 03:00 CEST.

Apr 23, 2024
Upgrade of us.cumulocity.com on 22nd of April 2024, starting at 03:00 CEST
Completed - The scheduled maintenance has been completed.
Apr 23, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 03:00 CEST
Scheduled - See below for an important notice to all users of tenants us.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform us.cumulocity.com environment from the 22nd of April at 03:00 CEST until the 23rd of April 2024 at 16:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Apr 9, 10:35 CEST
Apr 22, 2024
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
cumulocity.com | Upgrade of Data Broker Microservice
Completed - The scheduled maintenance has been completed.
Apr 11, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 09:00 CEST
Scheduled - As a part of our continuous effort to improve our service, we will upgrade the Data Broker Microservice on the 11th of April 2024 between 09:00 CEST and 10:00 CEST on the cumulocity.com platform.

During the upgrade, the agent will have to be restarted and won’t be available during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of the upgrade.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued cooperation.
Apr 4, 11:34 CEST
Apr 10, 2024

No incidents reported.

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