Cumulocity IoT
All Systems Operational

About This Site

This status page displays European and US Public Cloud platforms operated by Cumulocity IoT. For Asia-Pacific platforms, please refer to https://cumulocity-apj.statuspage.io/

This page shows the service availability and performance of our platforms. The platform is considered available as long as devices and users can save and retrieve data via REST, MQTT and LWM2M (where applicable) services.

We upgrade Cumulocity platforms during the following time periods:​

- eu-latest.cumulocity.com - Thursday from 08:00 to 11:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 11:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 11:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 11:00 UTC ​

These upgrades do not impact service availability. However, network connection resets might be observed. ​

Maintenance (which impacts service availability) will be announced separately using Statuspage notifications. Notifications are also used in case of platform-wide issues. If you want to be informed about such notifications, please register using the button above.

cumulocity.com Operational
90 days ago
99.96 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.93 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
99.96 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.98 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.97 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
See below for an important notice to all users of tenants us.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform us.cumulocity.com environment from the 22nd of April at 03:00 CEST until the 23rd of April 2024 at 16:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Posted on Apr 09, 2024 - 10:35 CEST
See below for an important notice to all users of tenants emea.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform emea.cumulocity.com environment from the 24th of April at 03:00 CEST until the 25th of April 2024 at 16:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Posted on Apr 09, 2024 - 10:35 CEST
See below for an important notice to all users of tenants cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform cumulocity.com environment from the 29th of April at 03:00 CEST until the 30th of April 2024 at 16:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Posted on Apr 15, 2024 - 12:14 CEST
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us.cumulocity.com API Response ?
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us.cumulocity.com MQTT Response ?
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emea.cumulocity.com REST API response
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Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Completed - The scheduled maintenance has been completed.
Apr 11, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 09:00 CEST
Scheduled - As a part of our continuous effort to improve our service, we will upgrade the Data Broker Microservice on the 11th of April 2024 between 09:00 CEST and 10:00 CEST on the cumulocity.com platform.

During the upgrade, the agent will have to be restarted and won’t be available during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of the upgrade.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued cooperation.

Apr 4, 11:34 CEST
Apr 10, 2024

No incidents reported.

Apr 9, 2024
Completed - The scheduled maintenance has been completed.
Apr 9, 20:00 CEST
Update - Please be informed that the emergency maintenance for Streaming Analytics on emea.cumulocity.com platform is still ongoing and will not be finalized in the scheduled time; thus, we need to extend this maintenance window until 20:00 CEST.

We will inform you if there are any deviations from the communicated plan.

We are sorry for the inconvenience caused.

Apr 9, 17:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 CEST
Scheduled - We would like to inform you about an upcoming emergency maintenance for Streaming Analytics on emea.cumulocity.com. The maintenance is scheduled for today, April 9, 2024, between 16:00 CEST and 17:30 CEST.

During this maintenance window, the Streaming Analytics modules will be restarted, resulting in temporary unavailability. Users may experience interruptions in Microservices during this period.

We apologize for any inconvenience this may cause and assure you that we will minimize any disruptions.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of the maintenance.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operations.

Apr 9, 15:53 CEST
Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 09:00 CEST
Scheduled - As part of our continuous effort to improve our services, we will upgrade the Cumulocity IoT DataHub (CDH) on emea.cumulocity.com environment on the 9th of April 2024, between 09:00 and 12:00 CEST.

Cumulocity IoT Datahub Microservice will be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Mar 25, 13:33 CET
Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Completed - The scheduled maintenance has been completed.
Apr 4, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 08:00 CEST
Scheduled - See below for an important notice to all users of tenants eu-latest.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform eu-latest.cumulocity.com environment on the 4th of April 2024, between 08:00 and 17:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Mar 28, 14:22 CET
Completed - The scheduled maintenance has been completed.
Apr 4, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 12:00 CEST
Update - Please be informed that the maintenance has been rescheduled to the 4th of April 2024, between 12:00 and 15:00 CEST.
Mar 26, 10:31 CET
Scheduled - As part of our continuous effort to improve our services, we will upgrade the Cumulocity IoT DataHub (CDH) on cumulocity.com environment on the 4th of April 2024, between 12:00 and 15:00 CEST.

Cumulocity IoT Datahub Microservice will be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Mar 25, 13:33 CET
Apr 3, 2024

No incidents reported.

Apr 2, 2024
Completed - The scheduled maintenance has been completed.
Apr 2, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 09:00 CEST
Scheduled - As part of our continuous effort to improve our services, we will upgrade the Cumulocity IoT DataHub (CDH) on us.cumulocity.com environment on 2nd of April 2024, between 09:00 and 12:00 CEST.

Cumulocity IoT Datahub Microservice will be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Mar 25, 12:07 CET
Completed - The scheduled maintenance has been completed.
Apr 2, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 09:00 CEST
Scheduled - As a part of our continuous effort to improve our service, we will upgrade the SSL management agent on the 2nd of April 2024 between 09:00 CEST and 10:00 CEST on the emea.cumulocity.com platform.

During the upgrade, the agent will have to be restarted and won’t be available during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of the upgrade.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued cooperation.

Mar 25, 11:56 CET