Cumulocity (Europe & US)

All Systems Operational

About This Site

This status page shows the service availability and performance of the European and US public cloud platforms operated by Cumulocity (status page for Asia-Pacific). For more information on service level and service availability, please refer to the service-level agreements.

By default the platform is maintained according to the release policy and upgraded usually during the following time periods:

- eu-latest.cumulocity.com - Thursday from 08:00 to 14:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 14:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 14:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 14:00 UTC

Maintenance that affects service availability and incidents are announced via Statuspage notifications. To receive notifications via email or text message, click the 'Subscribe to updates' button at the top.

Please note that we reserved the right to deploy non-service impacting changes or changes with very little foreseeable impact at any time.

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.99 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.98 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
99.99 % uptime
Today
cumulocity.com LWM2M Service Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.97 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.95 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
cumulocity.com API Response ?
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cumulocity.com MQTT Response ?
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eu-latest.cumulocity.com API Response ?
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eu-latest.cumulocity.com MQTT Response ?
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us.cumulocity.com API Response ?
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us.cumulocity.com MQTT Response ?
Fetching
emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Mar 10, 2026

No incidents reported today.

Mar 9, 2026
Login issues on eu-latest.cumulocity.com
Resolved - While monitoring the Cumulocity platform on eu-latest.cumulocity.com, we have not seen any further problematic symptoms and are confident that the applied fix solved the issue.

We will inform you should any new issues arise.

Target Audience: Tenant Administrators

To ensure a seamless login experience, we kindly ask you to review the authentication methods active on your tenant - specifically if you have configured Single Sign-On (SSO) as a login option. Tenants using solely Basic Authentication or OAI-Secure login options are not affected.

Please verify the settings for the ‘Preferred login mode’ configurations under Authentication > Login settings:
- Basic Authentication
- OAI-Secure

Recent Cumulocity environment updates introduced optimized configuration structures. This may have unintentionally impacted 'Preferred login mode' configuration under Authentication > Login settings.

We apologize for the inconvenience.
If you have any questions, please contact our Support team.
Mar 9, 10:42 CET
Monitoring - We have applied a fix for the issue within the Cumulocity platform on eu-latest.cumulocity.com.
We are monitoring the system to make sure that the symptoms fully disappear.

We will inform you once we have further information.
Mar 6, 17:25 CET
Identified - The root cause of the issue within the Cumulocity platform on eu-latest.cumulocity.com has been identified.
We are currently applying a fix and will inform you as soon as we have further information.
Mar 6, 17:00 CET
Investigating - We are currently investigating an issue where customer reported they have difficulties logging into their tenants. Once we have more information we will update this incident in due course.

We apologize for the inconvenience caused by this.
Mar 6, 11:34 CET
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
DataHub Issue | cumulocity.com
Resolved - This incident has been resolved.
Feb 25, 12:25 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 25, 10:24 CET
Investigating - We have observed an issue within the DataHub module of the Cumulocity platform on cumulocity.com. You may experience inaccessible Dremio UI, failing offloadings and failing Dremio jobs.

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.
Feb 25, 10:10 CET
DataHub Issue | emea.cumulocity.com
Resolved - This incident has been resolved.
Feb 25, 10:14 CET
Investigating - We have observed an issue within the DataHub module of the Cumulocity platform on emea.cumulocity.com. You may experience failing offloadings and failing Dremio jobs.

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.
Feb 18, 09:56 CET
Feb 24, 2026

No incidents reported.

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