Cumulocity IoT Status

Cumulocity IoT

UI Web SDK issue with address search boxes

Identified - Please be informed that we are experiencing an issue with UI Web SDK address search boxes.

As of a change in the Mapquest API (an API used by Cumulocity UIs to resolve geo locations for addresses), all address search boxes are currently not working.

Custom applications built with the Web SDK that use the address search need to follow the guide: https://cumulocity.com/guides/web/upgrade/#update-to-an-newer-version

Also, the Content Security Policy (CSP) needs to be aligned for fix updates.

The fix will be delivered soon.

We are sorry for the inconvenience caused
Nov 29, 2022 - 16:21 CET

About This Site

This page shows the availability and performance of the different public IoT platforms that we operate. We monitor and measure the following items:

- REST API availability and performance
- MQTT API availability and performance

The platform is considered available as long as devices and users can still save and retrieve data via the interfaces mentioned above.

We also announce our service maintenance and platform wide issues on this page. If you want to be informed about such items please register for updates using the button above.

End of support for CEL (Esper):
Software AG ended support for using CEL (Esper) in Cumulocity IoT on 31 Dec 2020 following its deprecation in 2018. Cumulocity IoT now uses Apama to provide streaming analytics. Existing customers using CEL must migrate to Apama. For details on migration, refer to Migrating from CEL (Esper) to Apama [1] in the Streaming Analytics guide.

[1] https://cumulocity.com/guides/apama/overview-analytics/#migrate-from-esper

Uptime over the past 90 days. View historical uptime.

apj.cumulocity.com Operational

90 days ago

100.0 % uptime

Today

apj.cumulocity.com API Services Operational

90 days ago

100.0 % uptime

Today

apj.cumulocity.com MQTT Services Operational

90 days ago

100.0 % uptime

Today

cumulocity.com Operational

90 days ago

99.99 % uptime

Today

cumulocity.com API Services Operational

90 days ago

99.99 % uptime

Today

cumulocity.com MQTT Services Operational

90 days ago

100.0 % uptime

Today

cumulocity.com LWM2M Service Operational

90 days ago

100.0 % uptime

Today

eu-latest.cumulocity.com Operational

90 days ago

99.93 % uptime

Today

eu-latest.cumulocity.com API Services Operational

90 days ago

99.98 % uptime

Today

eu-latest.cumulocity.com MQTT Services Operational

90 days ago

99.87 % uptime

Today

us.cumulocity.com Operational

90 days ago

100.0 % uptime

Today

us.cumulocity.com API Services Operational

90 days ago

100.0 % uptime

Today

us.cumulocity.com MQTT Services Operational

90 days ago

100.0 % uptime

Today

emea.cumulocity.com Operational

90 days ago

99.99 % uptime

Today

emea.cumulocity.com REST API Operational

90 days ago

99.99 % uptime

Today

emea.cumulocity.com MQTT API Operational

90 days ago

99.99 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Enabling enhanced monitoring for apj.cumulocity.com Dec 5, 2022 05:00-07:00 CET

As part of our continuous effort to improve our service to our Customers, we will be enabling enhanced monitoring for apj.cumulocity.com environment on the 5th of December, between 05:00 CET and 07:00 CET.

The Cumulocity Core module will undergo a rolling upgrade procedure, rendering the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on the Cumulocity IoT Platform; there is no anticipation of Platform unavailability or interruption.

This change will be reverted on the 8th of December, between 05:00 CET and 07:00 CET.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before this activity. We will inform in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operations.
Posted on Nov 30, 2022 - 10:52 CET

Upgrade apj.cumulocity.com from 10.14.0 to 10.15.0 on 6. December 2022 starts at 17:00 CET Dec 6, 2022 17:00 - Dec 7, 2022 01:00 CET

See below for an important notice to all users of tenants on apj.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform apj.cumulocity.com environment from version 10.14.0 to 10.15.0 on 6. December 2022, between 17:00 CET and 01:00 CET.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of apj.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-15-0/overview-10-15-0/

In this context please take note of the already announced removal of the deprecated Esper streaming analytics functionality in 10.15.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Posted on Nov 22, 2022 - 11:31 CET

Upgrade us.cumulocity.com from 10.14.0 to 10.15.0 on 8. December 2022 starts at 17:00 CET Dec 8, 2022 17:00 - Dec 9, 2022 01:00 CET

See below for an important notice to all users of tenants on us.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform us.cumulocity.com environment from version 10.14.0 to 10.15.0 on 8. December 2022, between 17:00 CET and 01:00 CET.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-15-0/overview-10-15-0/

In this context please take note of the already announced removal of the deprecated Esper streaming analytics functionality in 10.15.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Posted on Nov 23, 2022 - 09:55 CET

System Metrics Month Week Day

apj.cumulocity.com API response

Fetching

apj.cumulocity.com MQTT response

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cumulocity.com API Response

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cumulocity.com MQTT Response

Fetching

eu-latest.cumulocity.com API Response

Fetching

eu-latest.cumulocity.com MQTT Response

Fetching

us.cumulocity.com API Response

Fetching

us.cumulocity.com MQTT Response

Fetching

emea.cumulocity.com REST API response

Fetching

emea.cumulocity.com MQTT API response

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Past Incidents

Dec 2, 2022

No incidents reported today.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

Streaming Analytics upgrade on eu-latest.cumulocity.com

Completed - The scheduled maintenance has been completed.
Nov 29, 11:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 10:00 CET

Scheduled - As a part of our continuous effort to improve our service, we will upgrade Advanced Streaming Analytics Microservice (Apama) with an urgent fix on 29.Nov.2022, between 10:00 CET - 11:00 CET on eu-latest.cumulocity.com platform.

During the upgrade of Streaming Analytics, the modules will have to be restarted and won’t be available during the restart procedure. Users may experience Microservices unavailability or interruptions.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operations.
Nov 28, 17:30 CET

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

Maintanance impacting Cumulocity IoT DataHub (CDH) on emea.cumulocity.com

Completed - The scheduled maintenance has been completed.
Nov 23, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 13:00 CET

Scheduled - Please be informed about a minor impact to the Cumulocity IoT Datahub (CDH) on emea.cumulocity.com due to disc extension planned on 23 November 2022, between 13:00 CET and 17:00 CET.

Cumulocity IoT Datahub Microservices may be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during the restart procedure.

We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Nov 22, 16:22 CET

Nov 22, 2022

Minor upgrade at eu-latest.cumulocity.com to 10.15.0.190 on 22.November.2022 starts at 10:00 CET

Completed - The scheduled maintenance has been completed.
Nov 22, 18:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 10:00 CET

Scheduled - See below for a notice to all users of tenants on eu-latest.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT Platform eu-latest.cumulocity.com environment to version 10.15.0.190 on 22.November.2022, between 10:00 CET and 18:00 CET.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-15-0/overview-10-15-0/

In this context please take note of the already announced removal of the deprecated Esper streaming analytics functionality in 10.15

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Nov 15, 11:13 CET

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

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