Cumulocity (Europe & US)

All Systems Operational

About This Site

This status page shows the service availability and performance of the European and US public cloud platforms operated by Cumulocity (status page for Asia-Pacific). For more information on service level and service availability, please refer to the service-level agreements.

The platform is maintained according to the release policy and upgraded usually during the following time periods:

- eu-latest.cumulocity.com - Thursday from 08:00 to 14:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 14:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 14:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 14:00 UTC

Maintenance that affects service availability and incidents are announced via Statuspage notifications. To receive notifications via email or text message, click the 'Subscribe to updates' button at the top.

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.97 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.93 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.98 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

cumulocity.com | Maintenance of underlying infrastructure Jul 23, 2025 09:00-15:00 CEST

See below for an important notice to all users of tenants on cumulocity.com

As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform cumulocity.com environment on 23rd of July, between 09:00 and 15:00 CEST.

While most of this activity will occur in the background with minimal disruption, please note that there will be a planned downtime of up to 30 minutes during this window, between 09:00:00 and 11:00 CEST. During that time, the platform will be temporarily unavailable.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Posted on Jun 24, 2025 - 15:29 CEST
System Metrics Month Week Day
cumulocity.com API Response ?
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cumulocity.com MQTT Response ?
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eu-latest.cumulocity.com API Response ?
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eu-latest.cumulocity.com MQTT Response ?
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us.cumulocity.com API Response ?
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us.cumulocity.com MQTT Response ?
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emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025
us.cumulocity.com | Maintenance of underlying infrastructure
Completed - The scheduled maintenance has been completed.
Jul 16, 15:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:00 CEST
Update - Upcoming Change Notification:

Please be advised that the source IP addresses for outgoing traffic from our Cumulocity platform us.cumulocity.com environment will be updated. Going forward, outgoing traffic will originate from the following new IP addresses:
52.36.171.164
44.235.242.221
35.162.7.232

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Jul 14, 14:22 CEST
Scheduled - See below for an important notice to all users of tenants on us.cumulocity.com

As part of our continuous effort to improve our service, we will be conducting scheduled infrastructure maintenance on the Cumulocity platform us.cumulocity.com environment on 16th of July, between 09:00 and 15:00 CEST.

While most of this activity will occur in the background with minimal disruption, please note that there will be a planned downtime of up to 30 minutes during this window, between 09:00 and 11:00 CEST. During that time, the platform will be temporarily unavailable.

We apologize for the inconvenience and assure you that any downtime will be kept to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Jun 24, 15:28 CEST
Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

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