Cumulocity IoT
All Systems Operational

About This Site

This page shows the availability and performance of the different public IoT platforms that we operate. We monitor and measure the following items:

- REST API availability and performance
- MQTT API availability and performance

The platform is considered available as long as devices and users can still save and retrieve data via the interfaces mentioned above.

We also announce our service maintenance and platform wide issues on this page. If you want to be informed about such items please register for updates using the button above.

This page contains the European and US based platforms which are operated by Cumulocity IoT. For APJ platforms, please refer to https://cumulocity-apj.statuspage.io/

End of support for CEL (Esper):
Software AG ended support for using CEL (Esper) in Cumulocity IoT on 31 Dec 2020 following its deprecation in 2018. Cumulocity IoT now uses Apama to provide streaming analytics. Existing customers using CEL must migrate to Apama. For details on migration, refer to Migrating from CEL (Esper) to Apama [1] in the Streaming Analytics guide.

[1] https://cumulocity.com/guides/apama/overview-analytics/#migrate-from-esper

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
100.0 % uptime
Today
cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com LWM2M Service
Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.96 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.94 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
cumulocity.com API Response ?
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cumulocity.com MQTT Response ?
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eu-latest.cumulocity.com API Response ?
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eu-latest.cumulocity.com MQTT Response ?
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us.cumulocity.com API Response ?
Fetching
us.cumulocity.com MQTT Response ?
Fetching
emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Past Incidents
Sep 24, 2023

No incidents reported today.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Upgrade eu-latest.cumulocity.com from 10.17.0 to 10.18.0.174 on 14th of September 2023, starting at 08:00 CEST
Completed - The scheduled maintenance has been completed.
Sep 14, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 08:00 CEST
Scheduled - See below for an important notice to all users of tenants on eu-latest.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform eu-latest.cumulocity.com environment from version 10.17.0 to 10.18.0.174 on the 14th of September 2023, between 08:00 CEST and 18:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-18-0/overview-10-18-0/

Node package registry for Web SDK
Since August, 1st 2023, we are unable to publish new releases of the Web SDK package `@c8y/ngx-components` due to an ongoing issue with npm.
Until the issue with npm is resolved, the node packages can be loaded from another registry.
To configure this additional registry for the packages prefixed with `@c8y`, a file with the name `.npmrc` and the following content must be present in your project directory:

registry=https://registry.npmjs.org/
@c8y:registry=https://download.cumulocity.com/npm/

The scaffolding process via `c8ycli` will already include this additional file depending on the version that you use.
Note that this is only a temporary workaround until the issue with the npm registry has been resolved.

Only customers doing custom web application development based on the Web SDK are impacted by this.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Sep 7, 14:48 CEST
Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

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