Cumulocity (Europe & US)

All Systems Operational

About This Site

This status page shows the service availability and performance of the European and US public cloud platforms operated by Cumulocity (status page for Asia-Pacific). For more information on service level and service availability, please refer to the service-level agreements.

The platform is maintained according to the release policy and upgraded usually during the following time periods:

- eu-latest.cumulocity.com - Thursday from 08:00 to 14:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 14:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 14:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 14:00 UTC

Maintenance that affects service availability and incidents are announced via Statuspage notifications. To receive notifications via email or text message, click the 'Subscribe to updates' button at the top.

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.97 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.94 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
99.97 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.98 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.97 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
cumulocity.com API Response ?
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cumulocity.com MQTT Response ?
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eu-latest.cumulocity.com API Response ?
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eu-latest.cumulocity.com MQTT Response ?
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us.cumulocity.com API Response ?
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us.cumulocity.com MQTT Response ?
Fetching
emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025
Emergency maintenance of underlying infrastructure
Completed - The scheduled maintenance has been completed.
Apr 23, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 13:00 CEST
Scheduled - See below for an important notice to all users of tenants on Cumulocity platforms:
- us.cumulocity.com
- emea.cumulocity.com
- cumulocity.com

Please note that we'll carry out emergency maintenance of underlying infrastructure on the Cumulocity platforms starting tomorrow on the 23rd of April, between 13:00 and 17:00 CEST.

Short session interruptions are expected during the maintenance activity, but downtime of the whole instance is not anticipated.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation
Apr 22, 11:07 CEST
Apr 22, 2025
eu-latest.cumulocity.com | Emergency maintenance of underlying infrastructure
Completed - The scheduled maintenance has been completed.
Apr 22, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 14:00 CEST
Scheduled - See below for an important notice to all users of tenants on eu-latest.cumulocity.com platform.

Please note that we'll carry out emergency maintenance of underlying infrastructure on the Cumulocity platform eu-latest.cumulocity.com starting today on the 22nd of April, between 14:00 and 16:00 CEST.

Short session interruptions are expected during the maintenance activity, but downtime of the whole instance is not anticipated.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation
Apr 22, 10:58 CEST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Emergency maintenance of underlying infrastructure
Completed - The scheduled maintenance has been completed.
Apr 18, 12:30 CEST
Verifying - Verification is currently underway for the maintenance items.
Apr 18, 11:59 CEST
Update - The maintenance is going as planned, however we need 30 minutes more for verification.
Apr 18, 11:48 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 11:00 CEST
Scheduled - See below for an important notice to all users of tenants on all Cumulocity platforms.

Please note that we'll carry out emergency maintenance of underlying infrastructure on the Cumulocity platforms starting today on the 18th of April, between 11:00 and 12:00 CEST.

Short session interruptions are expected during the maintenance activity, but downtime of the whole instance is not anticipated.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation
Apr 18, 10:33 CEST
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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