Cumulocity IoT
All Systems Operational

About This Site

This page shows the availability and performance of the different public IoT platforms that we operate. We monitor and measure the following items:

- REST API availability and performance
- MQTT API availability and performance

The platform is considered available as long as devices and users can still save and retrieve data via the interfaces mentioned above.

We also announce our service maintenance and platform wide issues on this page. If you want to be informed about such items please register for updates using the button above.

This page contains the European and US based platforms which are operated by Cumulocity IoT. For APJ platforms, please refer to https://cumulocity-apj.statuspage.io/

End of support for CEL (Esper):
Software AG ended support for using CEL (Esper) in Cumulocity IoT on 31 Dec 2020 following its deprecation in 2018. Cumulocity IoT now uses Apama to provide streaming analytics. Existing customers using CEL must migrate to Apama. For details on migration, refer to Migrating from CEL (Esper) to Apama [1] in the Streaming Analytics guide.

[1] https://cumulocity.com/guides/apama/overview-analytics/#migrate-from-esper

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.93 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.87 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
99.93 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.98 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.98 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
99.98 % uptime
Today
us.cumulocity.com Operational
90 days ago
99.98 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
99.97 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.98 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.96 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Maintenance on us.cumulocity.com Jun 6, 2023 09:00-13:00 CEST
See below for an important notice to all users of tenants on us.cumulocity.com.

Please be informed that we will carry out infrastructure maintenance on the us.cumulocity.com environment.
The change will be performed on the 6th of June, 2023, between 09:00 and 13:00 CEST.

This background activity will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of this maintenance.

We will inform you as we progress through the maintenance and if there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on May 29, 2023 - 09:17 CEST
Maintenance of underlying hardware on us.cumulocity.com Jun 7, 2023 13:00-14:00 CEST
See below for an important notice to all users of tenants on us.cumulocity.com.

Please be informed that we will perform maintenance of underlying hardware on the us.cumulocity.com environment on June 7th, 2023, between 13:00 and 14:00 CEST.

This background activity will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of this maintenance.

We will inform you as we progress through the maintenance and if there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on May 31, 2023 - 13:56 CEST
System Metrics Month Week Day
cumulocity.com API Response ?
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cumulocity.com MQTT Response ?
Fetching
eu-latest.cumulocity.com API Response ?
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eu-latest.cumulocity.com MQTT Response ?
Fetching
us.cumulocity.com API Response ?
Fetching
us.cumulocity.com MQTT Response ?
Fetching
emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Upgrade cumulocity.com from 10.15.0 to 10.16.0
Completed - The scheduled maintenance has been completed.
May 31, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:02 CEST
Scheduled - See below for an important notice to all users of tenants on cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform cumulocity.com environment from version 10.15.0 to 10.16.0.
The maintenance window will occur between May 30th at 08:00 CEST and May 31st at 23:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This background activity will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-16-0/overview-10-16-0/

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and if there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
May 9, 09:19 CEST
May 30, 2023
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Upgrade emea.cumulocity.com from 10.15.0 to 10.16.0
Completed - The scheduled maintenance has been completed.
May 25, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 CEST
Scheduled - See below for an important notice to all users of tenants on emea.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform emea.cumulocity.com environment from version 10.15.0 to 10.16.0.
The maintenance window will occur between May 24th at 08:00 CEST and May 25th at 23:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This background activity will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-16-0/overview-10-16-0/

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and if there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
May 9, 09:15 CEST
May 24, 2023
May 23, 2023
Commencing rolling restart of Cumulocity.com due to intermittent issues with Single Sign-On affecting some customers
Resolved - This incident has been resolved.
May 23, 12:38 CEST
Update - We are continuing to work on a fix for this issue.
May 23, 09:10 CEST
Identified - The root cause of the issue within the Single Sign-on service of the Cumulocity IoT platform on cumulocity.com has been identified. We are working on a fix and have to therefore perform an emergency rolling restart of the system.

Please be informed that the rolling restart will not impact system usage, API availability or device connectivity whatsoever.

The rolling restart maintenance activity is planned between 09:00 AM CET - 12:00 PM CET on 23.05.2023.
May 23, 09:10 CEST
May 22, 2023

No incidents reported.

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