Cumulocity IoT Status

Cumulocity IoT

Degraded service availability on cumulocity.com

Monitoring - We have identified the issue and rectified the cause. Service is restored to nominal and we are monitoring the situation.

We again apologize for the inconvenience caused.
Mar 29, 2023 - 18:59 CEST

Investigating - We are seeing a reduction of service quality within the Cumulocity IoT Platform on cumulocity.com where API's might become temporarily unavailable.

We are investigating the root cause and will inform you as soon as we have further information.

We apologize for the inconvenience caused.
Mar 29, 2023 - 17:43 CEST

About This Site

This page shows the availability and performance of the different public IoT platforms that we operate. We monitor and measure the following items:

- REST API availability and performance
- MQTT API availability and performance

The platform is considered available as long as devices and users can still save and retrieve data via the interfaces mentioned above.

We also announce our service maintenance and platform wide issues on this page. If you want to be informed about such items please register for updates using the button above.

This page contains the European and US based platforms which are operated by Cumulocity IoT. For APJ platforms, please refer to https://cumulocity-apj.statuspage.io/

End of support for CEL (Esper):
Software AG ended support for using CEL (Esper) in Cumulocity IoT on 31 Dec 2020 following its deprecation in 2018. Cumulocity IoT now uses Apama to provide streaming analytics. Existing customers using CEL must migrate to Apama. For details on migration, refer to Migrating from CEL (Esper) to Apama [1] in the Streaming Analytics guide.

[1] https://cumulocity.com/guides/apama/overview-analytics/#migrate-from-esper

Uptime over the past 90 days. View historical uptime.

cumulocity.com Operational

90 days ago

99.96 % uptime

Today

cumulocity.com API Services Operational

90 days ago

99.91 % uptime

Today

cumulocity.com MQTT Services Operational

90 days ago

99.98 % uptime

Today

cumulocity.com LWM2M Service Operational

90 days ago

100.0 % uptime

Today

eu-latest.cumulocity.com Operational

90 days ago

99.94 % uptime

Today

eu-latest.cumulocity.com API Services Operational

90 days ago

99.93 % uptime

Today

eu-latest.cumulocity.com MQTT Services Operational

90 days ago

99.95 % uptime

Today

us.cumulocity.com Operational

90 days ago

99.98 % uptime

Today

us.cumulocity.com API Services Operational

90 days ago

100.0 % uptime

Today

us.cumulocity.com MQTT Services Operational

90 days ago

99.97 % uptime

Today

emea.cumulocity.com Operational

90 days ago

99.97 % uptime

Today

emea.cumulocity.com REST API Operational

90 days ago

99.95 % uptime

Today

emea.cumulocity.com MQTT API Operational

90 days ago

99.99 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance on us.cumulocity.com Apr 26, 2023 09:00-11:00 CEST

See below for an important notice to all users of tenants on us.cumulocity.com.

Please be informed that we will perform maintenance on the us.cumulocity.com environment on April 26th, 2023, between 09:00 and 11:00 CEST.

The Cumulocity Core module will undergo a rolling restart procedure which will render the module generally responsive during maintenance. This background activity will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of this maintenance.

We will inform you as we progress through the maintenance and if there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on Mar 29, 2023 - 07:48 CEST

Maintenance on emea.cumulocity.com Apr 26, 2023 11:00-13:00 CEST

See below for an important notice to all users of tenants on emea.cumulocity.com.

Please be informed that we will perform maintenance on the emea.cumulocity.com.com environment on April 26th, 2023, between 11:00 and 13:00 CEST.

The Cumulocity Core module will undergo a rolling restart procedure which will render the module generally responsive during maintenance. This background activity will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of this maintenance.

We will inform you as we progress through the maintenance and if there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on Mar 29, 2023 - 07:53 CEST

Maintenance on cumulocity.com Apr 27, 2023 10:00-13:00 CEST

See below for an important notice to all users of tenants on cumulocity.com.

Please be informed that we will perform maintenance on the cumulocity.com environment on April 27th, 2023, between 10:00 and 13:00 CEST.

The Cumulocity Core module will undergo a rolling restart procedure which will render the module generally responsive during maintenance. This background activity will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of this maintenance.

We will inform you as we progress through the maintenance and if there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on Mar 29, 2023 - 07:53 CEST

System Metrics Month Week Day

cumulocity.com API Response

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cumulocity.com MQTT Response

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eu-latest.cumulocity.com API Response

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eu-latest.cumulocity.com MQTT Response

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us.cumulocity.com API Response

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us.cumulocity.com MQTT Response

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emea.cumulocity.com REST API response

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emea.cumulocity.com MQTT API response

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Past Incidents

Mar 31, 2023

No incidents reported today.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

Upgrade eu-latest.cumulocity.com from 10.15.0 to 10.16.0 on 29th of March 2023, starting at 08:00 CEST

Completed - The scheduled maintenance has been completed.
Mar 29, 23:00 CEST

Update - Please be informed that the upgrade of eu-latest.cumulocity.com to 10.16.0 is still ongoing and will not be finalized in the scheduled time; thus, we need to extend this maintenance window until 01:00 CEST.

We will inform you if there are any deviations from the communicated plan.

We are sorry for the inconvenience caused.
Mar 29, 21:54 CEST

Update - Please be informed that the upgrade of eu-latest.cumulocity.com to 10.16.0 is still ongoing and will not be finalized in the scheduled time; thus, we need to extend this maintenance window until 22:00 CEST.

We will inform you if there are any deviations from the communicated plan.

We are sorry for the inconvenience caused.
Mar 29, 16:43 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 08:00 CEST

Scheduled - See below for an important notice to all users of tenants on eu-latest.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform eu-latest.cumulocity.com environment from version 10.15.0 to 10.16.0 on the 29th of March 2023, between 08:00 CEST and 17:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-16-0/overview-10-16-0/

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Mar 22, 14:12 CET

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

Status Page maintenance | emea.cumulocity.com

Completed - The scheduled maintenance has been completed.
Mar 23, 11:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 10:00 CET

Scheduled - See below for an important notice to all users of tenants on emea.cumulocity.com

Please be informed that our Status Page for the emea.cumulocity.com platform will undergo maintenance on March 23rd, 2023, between 10:00 CET and 11:00 CET.

This background activity won't impact your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Please ensure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and aware of this maintenance.

We will inform you as we progress through the maintenance and if there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Mar 21, 12:24 CET

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

Maintanance on cumulocity.com

Completed - The scheduled maintenance has been completed.
Mar 20, 08:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 03:00 CET

Scheduled - See below for an important notice to all users of tenants on cumulocity.com.

Please be informed that we will carry out infrastructure maintenance on cumulocity.com environment. The change will be performed on March 20th, between 03:00 CET and 08:00 CET.

The Cumulocity Core module will undergo a rolling restart procedure which will render the module generally responsive during the maintenance. This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of this maintenance.

We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Mar 17, 09:40 CET

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

About This Site

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