Cumulocity
All Systems Operational

About This Site

This page shows the availability and performance of the different public IoT platforms that we operate. We monitor and measure the following items:

- REST API availability and performance
- MQTT API availability and performance

The platform is considered available as long as devices and users can still save and retrieve data via the interfaces mentioned above.

We also announce our service maintenance and platform wide issues on this page. If you want to be informed about such items please register for updates using the button above.

End of support for CEL (Esper):
Software AG ended support for using CEL (Esper) in Cumulocity IoT on 31 Dec 2020 following its deprecation in 2018. Cumulocity IoT now uses Apama to provide streaming analytics. Existing customers using CEL must migrate to Apama. For details on migration, refer to Migrating from CEL (Esper) to Apama [1] in the Streaming Analytics guide.

[1] https://cumulocity.com/guides/apama/overview-analytics/#migrate-from-esper

apj.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
apj.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
apj.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com Operational
90 days ago
99.99 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
See below for an important notice to all users of tenants on cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform cumulocity.com environment from version 10.11.0 to 10.13.0 on 09.August.2022, between 11:00 CEST and 20:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-13-0/overview-10-13-0/

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Posted on Jul 26, 10:39 CEST
See below for an important notice to all users of tenants on us.cumulocity.com.

As part of our continuous effort to improve our service, we'll setup the Cumulocity IoT Messaging Service on the us.cumulocity.com environment on 11th of August 2022, between 11:00 CEST and 18:00 CEST.

This will be a background activity that will have no or little impact on your use of us.cumulocity.com.

The Cumulocity IoT Messaging Service enables reliable, scalable and high-performance movement of IoT data both within the Cumulocity IoT Platform and to/from devices, microservices and other platform clients.

Once the Cumulocity Messaging Service is enabled, tenants on us.cumulocity.com will be able to use these new features:
1. The Microservice-based Data Broker. This will be available to any tenant that already uses the data broker but must be enabled for individual tenants by Cumulocity IoT product support.
2. The Notifications 2.0 API. This API will be available to all tenants, although please note that any user wishing to use the API must have a specific role assigned by their tenant administrator.

See the product documentation for more details about these new features:
https://cumulocity.com/guides/users-guide/enterprise-tenant/#ms-data-broker
https://cumulocity.com/guides/reference/notifications/

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Posted on Aug 4, 16:09 CEST
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emea.cumulocity.com REST API response
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Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Completed - The scheduled maintenance has been completed.
Aug 3, 16:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 08:30 CEST
Scheduled - See below for an important notice to all users of tenants on emea.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform emea.cumulocity.com environment from version 10.11.0 to 10.13.0 on 03.August.2022, between 08:30 CEST and 16:30 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-13-0/overview-10-13-0/

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Jul 20, 10:58 CEST
Completed - The scheduled maintenance has been completed.
Aug 3, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 12:01 CEST
Scheduled - As part of our continuous effort to improve our services, we will upgrade the Cumulocity IoT DataHub (CDH) to the version 10.13.0.4 on us.cumulocity.com environment on 03.August.2022, between 12:00 CEST and 13:00 CEST.

Cumulocity IoT Datahub Microservices may be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Aug 2, 12:27 CEST
Completed - The scheduled maintenance has been completed.
Aug 3, 12:07 CEST
Update - Please be informed that scheduled maintenance is still in progress. We are sorry for the inconvenience caused.
Aug 3, 11:12 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 10:00 CEST
Scheduled - As part of our continuous effort to improve our services, we will upgrade the Cumulocity IoT DataHub (CDH) to the version 10.13.0.4 on apj.cumulocity.com environment on 03.August.2022, between 10:00 CEST and 11:00 CEST.

Cumulocity IoT Datahub Microservices may be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Aug 2, 12:27 CEST
Completed - The scheduled maintenance has been completed.
Aug 3, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 11:00 CEST
Scheduled - As part of our continuous effort to improve our services, we will upgrade the Cumulocity IoT DataHub (CDH) to the version 10.13.0.4 on eu-latest.cumulocity.com environment on 03.August.2022, between 11:00 CEST and 12:00 CEST.

Cumulocity IoT Datahub Microservices may be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Aug 2, 12:27 CEST
Aug 2, 2022
Completed - The scheduled maintenance has been completed.
Aug 2, 16:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 08:00 CEST
Scheduled - See below for an important notice to all users of tenants on apj.cumulocity.com.

As part of our continuous effort to improve our service, we'll setup the Cumulocity IoT Messaging Service on the apj.cumulocity.com environment on 2nd August 2022, between 08:00 CEST and 16:00 CEST.

This will be a background activity that will have no or little impact on your use of apj.cumulocity.com.

The Cumulocity IoT Messaging Service enables reliable, scalable and high-performance movement of IoT data both within the Cumulocity IoT Platform and to/from devices, microservices and other platform clients.

Once the Cumulocity Messaging Service is enabled, tenants on apj.cumulocity.com will be able to use these new features:
1. The Microservice-based Data Broker. This will be available to any tenant that already uses the data broker but must be enabled for individual tenants by Cumulocity IoT product support.
2. The Notifications 2.0 API. This API will be available to all tenants, although please note that any user wishing to use the API must have a specific role assigned by their tenant administrator.

See the product documentation for more details about these new features:
https://cumulocity.com/guides/users-guide/enterprise-tenant/#ms-data-broker
https://cumulocity.com/guides/reference/notifications/

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Jul 27, 16:35 CEST
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Completed - The scheduled maintenance has been completed.
Jul 28, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:00 CEST
Scheduled - See below for an important notice to all users of tenants on us.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT Platform us.cumulocity.com environment from version 10.11.0 to 10.13.0 on 28.July.2022, between 05:00 CEST and 13:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-13-0/overview-10-13-0/

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Jul 14, 17:44 CEST
Jul 27, 2022
Completed - The scheduled maintenance has been completed.
Jul 27, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 17:02 CEST
Scheduled - See below for an important notice to all users of tenants on apj.cumulocity.com

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform apj.cumulocity.com environment from version 10.11.0 to 10.13.0 on 26.July.2022, between 17:00 CEST and 01:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. This will be a background activity that will have little or no impact on your use of apj.cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please learn more about the release details at https://cumulocity.com/releasenotes/release-10-13-0/overview-10-13-0/

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Jul 12, 17:47 CEST
Jul 26, 2022