Cumulocity IoT
All Systems Operational

About This Site

This page shows the availability and performance of the different public IoT platforms that we operate. We monitor and measure the following items:

- REST API availability and performance
- MQTT API availability and performance

The platform is considered available as long as devices and users can still save and retrieve data via the interfaces mentioned above.

We also announce our service maintenance and platform wide issues on this page. If you want to be informed about such items please register for updates using the button above.

This page contains the European and US based platforms which are operated by Cumulocity IoT. For APJ platforms, please refer to https://cumulocity-apj.statuspage.io/

cumulocity.com Operational
90 days ago
99.99 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.98 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.98 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.97 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
See below for an important notice to all users of tenants us.cumulocity.com

Please be informed that we will perform regular upgrade maintenance on the us.cumulocity.com Cumulocity IoT platform on the 4th of March 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Posted on Feb 23, 2024 - 12:22 CET
See below for an important notice to all users of tenants emea.cumulocity.com

Please be informed that we will perform regular upgrade maintenance on the emea.cumulocity.com Cumulocity IoT platform on the 4th of March 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Posted on Feb 23, 2024 - 12:21 CET
See below for an important notice to all users of tenants cumulocity.com

Please be informed that we will perform regular upgrade maintenance on the cumulocity.com Cumulocity IoT platform on the 5th of March 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Posted on Feb 23, 2024 - 12:24 CET
See below for an important notice to all users of tenants eu-latest.cumulocity.com

Please be informed that we will perform regular upgrade maintenance on the eu-latest.cumulocity.com Cumulocity IoT platform on the 7th of March 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Posted on Feb 23, 2024 - 12:25 CET
Please be informed about maintenance impacting the Cumulocity IoT Datahub (CDH) on emea.cumulocity.com Cumulocity IoT Platform due to data migration to Azure Files.

Maintenance will occur between 10:00 CET and 16:00 CET on the 13th of March 2024.
During maintenance, the Cumulocity IoT Datahub (CDH) will not be available for approximately 4 hours.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Posted on Feb 27, 2024 - 11:22 CET
cumulocity.com API Response ?
Fetching
cumulocity.com MQTT Response ?
Fetching
eu-latest.cumulocity.com API Response ?
Fetching
eu-latest.cumulocity.com MQTT Response ?
Fetching
us.cumulocity.com API Response ?
Fetching
us.cumulocity.com MQTT Response ?
Fetching
emea.cumulocity.com REST API response
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emea.cumulocity.com MQTT API response
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Past Incidents
Mar 1, 2024

No incidents reported today.

Feb 29, 2024
Postmortem - Read details
Feb 29, 12:25 CET
Completed - The scheduled maintenance has been completed.
Feb 29, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 29, 09:00 CET
Scheduled - See below for an important notice to all users of tenants eu-latest.cumulocity.com

Please be informed that we will perform regular upgrade maintenance on the eu-latest.cumulocity.com Cumulocity IoT platform on the 29th of February 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Feb 19, 11:14 CET
Feb 28, 2024

No incidents reported.

Feb 27, 2024
Postmortem - Read details
Feb 27, 12:04 CET
Completed - The scheduled maintenance has been completed.
Feb 27, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 09:00 CET
Scheduled - See below for an important notice to all users of tenants cumulocity.com

Please be informed that we will perform regular upgrade maintenance on the cumulocity.com Cumulocity IoT platform on the 27th of February 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Feb 19, 11:15 CET
Feb 26, 2024
Postmortem - Read details
Feb 27, 10:46 CET
Completed - The scheduled maintenance has been completed.
Feb 26, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 09:01 CET
Scheduled - See below for an important notice to all users of tenants us.cumulocity.com

Please be informed that we will perform regular upgrade maintenance on the us.cumulocity.com Cumulocity IoT platform on the 26th of February 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Feb 19, 11:11 CET
Postmortem - Read details
Feb 27, 10:47 CET
Completed - The scheduled maintenance has been completed.
Feb 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 09:00 CET
Scheduled - See below for an important notice to all users of tenants emea.cumulocity.com

Please be informed that we will perform regular upgrade maintenance on the emea.cumulocity.com Cumulocity IoT platform on the 26th of February 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Feb 19, 11:12 CET
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Postmortem - Read details
Feb 23, 09:48 CET
Completed - The scheduled maintenance has been completed.
Feb 22, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 09:00 CET
Scheduled - See below for an important notice to all users of tenants eu-latest.cumulocity.com

Please be informed that we will perform a standard change on the eu-latest.cumulocity.com Cumulocity IoT platform on the 22nd of February 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of eu-latest.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Feb 13, 16:11 CET
Feb 21, 2024
Resolved - Please be informed that we observed sporadic slowness on the emea.cumulocity.com Cumulocity IoT Platform starting at 13:51 CET on the 21st of February 2024. Since the 22nd of February at 14:22 CET, we haven't seen any further occurrence of the issue.

This may have caused temporary performance issues within the Cumulocity IoT platform on emea.cumulocity.com

We are still investigating the root cause and monitoring the platform.

We apologize for the inconvenience caused.

Feb 21, 13:30 CET
Feb 20, 2024
Postmortem - Read details
Feb 23, 09:45 CET
Completed - The scheduled maintenance has been completed.
Feb 20, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 09:00 CET
Scheduled - See below for an important notice to all users of tenants cumulocity.com

Please be informed that we will perform a standard change on the cumulocity.com Cumulocity IoT platform on the 20th of February 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Feb 13, 07:49 CET
Feb 19, 2024
Postmortem - Read details
Feb 23, 09:09 CET
Completed - The scheduled maintenance has been completed.
Feb 19, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 CET
Scheduled - See below for an important notice to all users of tenants us.cumulocity.com

Please be informed that we will perform a standard change on the us.cumulocity.com Cumulocity IoT platform on the 19th of February 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of us.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Feb 12, 12:16 CET
Postmortem - Read details
Feb 23, 09:43 CET
Completed - The scheduled maintenance has been completed.
Feb 19, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 09:00 CET
Scheduled - See below for an important notice to all users of tenants emea.cumulocity.com

Please be informed that we will perform a standard change on the emea.cumulocity.com Cumulocity IoT platform on the 19th of February 2024, between 09:00 and 12:00 CET.

This will be a background activity that will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption. If needed, we will restart the Cumulocity Core module in a rolling manner.

Microservices may have to be restarted and unavailable for a short period during the maintenance window.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

For any breaking changes, we will inform you upfront in advance via an announcement on the Status Page.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the maintenance and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Feb 12, 12:15 CET
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Completed - The scheduled maintenance has been completed.
Feb 16, 16:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 08:00 CET
Scheduled - See below for an important notice to all users of tenants on cumulocity.com

As part of our continuous effort to improve our service, we shall perform maintenance of underlying infrastructure on the Cumulocity IoT platform cumulocity.com environment starting on the 12th of February at 08:00 CET until the 16th of February at 16:00 CET.

The Cumulocity Core module will undergo a rolling restart procedure which will render the module generally responsive during the migration. This will be a background activity that will have little or no impact on your use of cumulocity.com; there is no anticipation of Platform unavailability or interruption.

Agents and Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the migration and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.

Jan 25, 16:44 CET