Cumulocity IoT Status - Incident history https://status.cumulocity.com Cumulocity IoT Tue, 6 Oct 2026 06:00:04 +0000 Platform Issue | EMEA Type: Incident Duration: 7 hours and 57 minutes Affected Components: MQTT API Services Oct 6, 06:00:04 GMT+0 - Investigating - We observed a slow response time on MQTT for Cumulocity platform on the EMEA environment. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused. Oct 6, 06:26:37 GMT+0 - Resolved - This incident has been resolved. Oct 6, 10:24:43 GMT+0 - Investigating - The performance issues and instability reappeared. We're investigating the root cause. Oct 6, 13:57:25 GMT+0 - Resolved - We implemented a temporary fix, and the platform has stabilized. We will continue working on resolving the root cause in the background. We apologize for the inconvenience. Type: Incident

Duration: 7 hours and 57 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>06:00:04</var> GMT+0</small><br><strong>Investigating</strong> - We observed a slow response time on MQTT for Cumulocity platform on the EMEA environment. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused. .</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>06:26:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>10:24:43</var> GMT+0</small><br><strong>Investigating</strong> - The performance issues and instability reappeared. We're investigating the root cause..</p> <p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>13:57:25</var> GMT+0</small><br><strong>Resolved</strong> - We implemented a temporary fix, and the platform has stabilized. We will continue working on resolving the root cause in the background. We apologize for the inconvenience..</p> ]]> Tue, 6 Oct 2026 06:00:04 +0000 https://status.cumulocity.com/incident/cmuw9rodj064n0wl4097wqzwl https://status.cumulocity.com/incident/cmuw9rodj064n0wl4097wqzwl Platform Issue | EMEA Type: Incident Duration: 1 hour and 39 minutes Affected Components: REST API Services, MQTT API Services Oct 1, 11:28:04 GMT+0 - Investigating - We observed an issue within the entire Cumulocity platform on the EMEA environment. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused. Oct 1, 12:46:35 GMT+0 - Monitoring - We saw some slow query response times. Especially for MQTT connections. The operation went back to normal. We are monitoring the situation. Oct 1, 13:06:42 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 39 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>11:28:04</var> GMT+0</small><br><strong>Investigating</strong> - We observed an issue within the entire Cumulocity platform on the EMEA environment. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused..</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>12:46:35</var> GMT+0</small><br><strong>Monitoring</strong> - We saw some slow query response times. Especially for MQTT connections. The operation went back to normal. We are monitoring the situation..</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>13:06:42</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 1 Oct 2026 11:28:04 +0000 https://status.cumulocity.com/incident/cmupga7v4006f13qlv9fidm14 https://status.cumulocity.com/incident/cmupga7v4006f13qlv9fidm14 Emergency DataHub Maintenance | US Type: Maintenance Duration: 1 hour Affected Components: REST API Services, MQTT API Services Sep 8, 08:53:55 GMT+0 - Identified - We would like to inform you of the emergency maintenance of the Cumulocity DataHub (CDH) module on the US environment. Maintenance will occur 8 Sept 2026 9:00 UTC. Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure. Some offloadings may fail, but they will be retried next time and will pick up remaining data. Custom Dremio jobs unfortunately need to be rerun by the users. We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum. Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance. If you have any questions or concerns, please do not hesitate to contact us. Sep 8, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 8, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>08:53:55</var> GMT+0</small><br><strong>Identified</strong> - We would like to inform you of the emergency maintenance of the Cumulocity DataHub (CDH) module on the US environment. Maintenance will occur 8 Sept 2026 9:00 UTC. Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure. Some offloadings may fail, but they will be retried next time and will pick up remaining data. Custom Dremio jobs unfortunately need to be rerun by the users. We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum. Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance. If you have any questions or concerns, please do not hesitate to contact us..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 8 Sep 2026 09:00:00 +0000 https://status.cumulocity.com/maintenance/cmtsfndjz06gu13nuwpt95gvj https://status.cumulocity.com/maintenance/cmtsfndjz06gu13nuwpt95gvj Emergency DataHub Maintenance | EMEA Type: Maintenance Duration: 1 hour Affected Components: REST API Services, MQTT API Services Sep 8, 08:52:09 GMT+0 - Identified - We would like to inform you of the emergency maintenance of the Cumulocity DataHub (CDH) module on the EMEA environment. Maintenance will occur 8 Sept 2026 9:00 UTC. Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure. Some offloadings may fail, but they will be retried next time and will pick up remaining data. Custom Dremio jobs unfortunately need to be rerun by the users. We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum. Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance. If you have any questions or concerns, please do not hesitate to contact us. Sep 8, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 8, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>08:52:09</var> GMT+0</small><br><strong>Identified</strong> - We would like to inform you of the emergency maintenance of the Cumulocity DataHub (CDH) module on the EMEA environment. Maintenance will occur 8 Sept 2026 9:00 UTC. Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure. Some offloadings may fail, but they will be retried next time and will pick up remaining data. Custom Dremio jobs unfortunately need to be rerun by the users. We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum. Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance. If you have any questions or concerns, please do not hesitate to contact us..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 8 Sep 2026 09:00:00 +0000 https://status.cumulocity.com/maintenance/cmtsfl3jc06jj1mnuaggqhida https://status.cumulocity.com/maintenance/cmtsfl3jc06jj1mnuaggqhida Platform Issue | CUMULOCITY.COM Type: Incident Duration: 8 days, 21 hours and 56 minutes Affected Components: MQTT API Services, REST API Services, LWM2M API Services Aug 31, 08:11:00 GMT+0 - Investigating - We observed an issue within the entire Cumulocity platform on the CUMULOCITY.COM environment. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused. Aug 31, 08:13:22 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 9, 06:07:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 days, 21 hours and 56 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>08:11:00</var> GMT+0</small><br><strong>Investigating</strong> - We observed an issue within the entire Cumulocity platform on the CUMULOCITY.COM environment. We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused..</p> <p><small>Aug <var data-var='date'> 31</var>, <var data-var='time'>08:13:22</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>06:07:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 31 Aug 2026 08:11:00 +0000 https://status.cumulocity.com/incident/cmtgzv9jp00k41mmv9sg3gp8l https://status.cumulocity.com/incident/cmtgzv9jp00k41mmv9sg3gp8l Emergency Standard Maintenance | CUMULOCITY.COM Type: Maintenance Duration: 2 hours and 30 minutes Affected Components: REST API Services, MQTT API Services, LWM2M API Services Aug 20, 12:00:32 GMT+0 - Identified - We would like to inform you of emergency maintenance on the CUMULOCITY.COM environment. No service interruptions are expected. Cumulocity will generally remain responsive and within the limits of the service-level agreements. MAINTENANCE IMPACT: The Cumulocity Core module will undergo a rolling restart when necessary, ensuring the module remains responsive during the process. The upgrade will occur in the background and is expected to have minimal or no SLA relevant impact on the Cumulocity Platform, with no anticipated platform unavailability or interruptions. Microservices however, including the Advanced Streaming Analytics module, will need to be restarted, resulting in temporary unavailability during the restart procedure when necessary. Aug 20, 12:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 20, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 20, 13:56:36 GMT+0 - Identified - The maintenance is proceeding well; however, we need to extend the window by 30 minutes due to technical difficulties we faced at the beginning. We apologize for the inconvenience. Type: Maintenance

Duration: 2 hours and 30 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>12:00:32</var> GMT+0</small><br><strong>Identified</strong> - We would like to inform you of emergency maintenance on the CUMULOCITY.COM environment. No service interruptions are expected. Cumulocity will generally remain responsive and within the limits of the service-level agreements. MAINTENANCE IMPACT: The Cumulocity Core module will undergo a rolling restart when necessary, ensuring the module remains responsive during the process. The upgrade will occur in the background and is expected to have minimal or no SLA relevant impact on the Cumulocity Platform, with no anticipated platform unavailability or interruptions. Microservices however, including the Advanced Streaming Analytics module, will need to be restarted, resulting in temporary unavailability during the restart procedure when necessary..</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>12:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>13:56:36</var> GMT+0</small><br><strong>Identified</strong> - The maintenance is proceeding well; however, we need to extend the window by 30 minutes due to technical difficulties we faced at the beginning. We apologize for the inconvenience..</p> ]]> Thu, 20 Aug 2026 12:30:00 +0000 https://status.cumulocity.com/maintenance/cmt1gy69i0c880kmeode76bzc https://status.cumulocity.com/maintenance/cmt1gy69i0c880kmeode76bzc Emergency DataHub Maintenance | APJ Type: Maintenance Duration: 1 hour Affected Components: REST API Services, MQTT API Services Aug 17, 09:50:12 GMT+0 - Identified - To resolve issues that some customers face during offloading, we are forced to perform an emergency maintenance of the Cumulocity DataHub (CDH) module on the APJ environment. Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure. Some offloadings may fail, but they will be retried next time and will pick up remaining data. Custom Dremio jobs unfortunately need to be rerun by the users. We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum. Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance. If you have any questions or concerns, please do not hesitate to contact us. Aug 17, 10:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 17, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: ,

<p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>09:50:12</var> GMT+0</small><br><strong>Identified</strong> - To resolve issues that some customers face during offloading, we are forced to perform an emergency maintenance of the Cumulocity DataHub (CDH) module on the APJ environment. Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure. Some offloadings may fail, but they will be retried next time and will pick up remaining data. Custom Dremio jobs unfortunately need to be rerun by the users. We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum. Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance. If you have any questions or concerns, please do not hesitate to contact us..</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>10:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 17</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 17 Aug 2026 10:00:00 +0000 https://status.cumulocity.com/maintenance/cmsx1z0af12c40zqxl2fpod7f https://status.cumulocity.com/maintenance/cmsx1z0af12c40zqxl2fpod7f Emergency Database Maintenance | EU-LATEST Type: Maintenance Duration: 2 hours Affected Components: REST API Services, MQTT API Services Aug 12, 03:50:21 GMT+0 - Identified - We would like to inform you of emergency database maintenance on the EU-LATEST environment. No service interruptions are expected. Cumulocity will generally remain responsive and within the limits of the service-level agreements. MAINTENANCE IMPACT: The Cumulocity Database component will undergo a rolling restart when necessary, ensuring the component remains responsive during the process. The maintenance will occur in the background and is expected to have minimal or no SLA relevant impact on the Cumulocity Platform, with no anticipated platform unavailability or interruptions. Aug 12, 04:15:01 GMT+0 - Identified - Maintenance is now in progress Aug 12, 06:15:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 2 hours

Affected Components: ,

<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>03:50:21</var> GMT+0</small><br><strong>Identified</strong> - We would like to inform you of emergency database maintenance on the EU-LATEST environment. No service interruptions are expected. Cumulocity will generally remain responsive and within the limits of the service-level agreements. MAINTENANCE IMPACT: The Cumulocity Database component will undergo a rolling restart when necessary, ensuring the component remains responsive during the process. The maintenance will occur in the background and is expected to have minimal or no SLA relevant impact on the Cumulocity Platform, with no anticipated platform unavailability or interruptions. .</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>04:15:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>06:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 12 Aug 2026 04:15:00 +0000 https://status.cumulocity.com/maintenance/cmspjwzpl05hc0rlsjcpuikvs https://status.cumulocity.com/maintenance/cmspjwzpl05hc0rlsjcpuikvs cumulocity.com: Database migration Type: Maintenance Duration: 4 hours Affected Components: REST API Services, MQTT API Services, LWM2M API Services Jul 13, 13:42:16 GMT+0 - Identified - We will be performing scheduled maintenance on the [**Cumulocity**.com](http://Cumulocity.com) environment. This maintenance includes a database migration. The maintenance is scheduled for July, 29th 10.00-14.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience. Jul 29, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 29, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: , ,

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>13:42:16</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance on the [**Cumulocity**.com](http://Cumulocity.com) environment. This maintenance includes a database migration. The maintenance is scheduled for July, 29th 10.00-14.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience..</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Jul 2026 08:00:00 +0000 https://status.cumulocity.com/maintenance/cmrj9umzu0acv0zlv0ssll4b9 https://status.cumulocity.com/maintenance/cmrj9umzu0acv0zlv0ssll4b9 cumulocity-prod-us-west-2 (US): Database migration Type: Maintenance Duration: 4 hours Affected Components: REST API Services, MQTT API Services Jul 13, 13:45:54 GMT+0 - Identified - We will be performing scheduled maintenance on the **Cumulocity US** environment. This maintenance includes a database migration. The maintenance is scheduled for July, 28th 17.00-21.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience. Jul 28, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 28, 19:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>13:45:54</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance on the **Cumulocity US** environment. This maintenance includes a database migration. The maintenance is scheduled for July, 28th 17.00-21.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience..</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 28</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 28 Jul 2026 15:00:00 +0000 https://status.cumulocity.com/maintenance/cmrj9zb4y0a9f0kt7chj8tfqp https://status.cumulocity.com/maintenance/cmrj9zb4y0a9f0kt7chj8tfqp emea-prod-west-europe (EMEA): Database migration Type: Maintenance Duration: 1 hour and 24 minutes Affected Components: REST API Services, MQTT API Services Jul 13, 13:25:43 GMT+0 - Identified - We will be performing scheduled maintenance on the **Cumulocity EMEA** environment. This maintenance includes a database migration. The maintenance is scheduled for July, 21st 10.00-14.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience. Jul 21, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 21, 09:24:18 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 24 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>13:25:43</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance on the **Cumulocity EMEA** environment. This maintenance includes a database migration. The maintenance is scheduled for July, 21st 10.00-14.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience..</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>09:24:18</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Tue, 21 Jul 2026 08:00:00 +0000 https://status.cumulocity.com/maintenance/cmrj99cuc0ayq0rs25rovbgn3 https://status.cumulocity.com/maintenance/cmrj99cuc0ayq0rs25rovbgn3 cumulocity-prod-ap-southeast-2 (APJ): Database migration Type: Maintenance Duration: 4 hours Affected Components: REST API Services, MQTT API Services Jul 13, 13:01:23 GMT+0 - Identified - We will be performing scheduled maintenance on the **Cumulocity APJ** environment. This maintenance includes a database migration. The maintenance is scheduled for July, 21st 03.00-07.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience. Jul 21, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 21, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>13:01:23</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance on the **Cumulocity APJ** environment. This maintenance includes a database migration. The maintenance is scheduled for July, 21st 03.00-07.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience..</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 21</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 21 Jul 2026 01:00:00 +0000 https://status.cumulocity.com/maintenance/cmrj8e1y909nw0rlvl8268psu https://status.cumulocity.com/maintenance/cmrj8e1y909nw0rlvl8268psu cumulocity-prod-ap-northeast-1 (JP): Database migration Type: Maintenance Affected Components: REST API Services, MQTT API Services Jul 13, 12:58:34 GMT+0 - Completed - We will be performing scheduled maintenance on the **Cumulocity JP** environment. This maintenance includes a database migration. The maintenance is scheduled for July, 20th 03.00-07.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience. Type: Maintenance

Affected Components: ,

<p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>12:58:34</var> GMT+0</small><br><strong>Completed</strong> - We will be performing scheduled maintenance on the **Cumulocity JP** environment. This maintenance includes a database migration. The maintenance is scheduled for July, 20th 03.00-07.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience..</p> ]]> Mon, 20 Jul 2026 01:00:00 +0000 https://status.cumulocity.com/maintenance/cmrj8afnk0aav1alvv3h2sllh https://status.cumulocity.com/maintenance/cmrj8afnk0aav1alvv3h2sllh Cumulocity.cn - Upgrade to Yearly Release 2026 Type: Maintenance Duration: 4 days and 8 hours Affected Components: MQTT API Services, REST API Services Jul 8, 14:25:40 GMT+0 - Identified - We would like to notify you about an upcoming upgrade to your Cumulocity.cn environment, scheduled from 13th July at 09:00 CEST to 17th of July at 17:00 CEST. MAINTENANCE IMPACT: The Core module will undergo a rolling restart when necessary, ensuring the module remains responsive during the process. The upgrade will occur in the background and is expected to have minimal or no SLA relevant impact on the platform, with no anticipated platform unavailability or interruptions. However, microservices, including the Advanced Streaming Analytics module, will need to be restarted, resulting in temporary unavailability during the restart procedure when necessary. If you have any questions or concerns, please do not hesitate to contact us via Cumulocity Global Support. Jul 13, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 17, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 days and 8 hours

Affected Components: ,

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>14:25:40</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you about an upcoming upgrade to your Cumulocity.cn environment, scheduled from 13th July at 09:00 CEST to 17th of July at 17:00 CEST. MAINTENANCE IMPACT: The Core module will undergo a rolling restart when necessary, ensuring the module remains responsive during the process. The upgrade will occur in the background and is expected to have minimal or no SLA relevant impact on the platform, with no anticipated platform unavailability or interruptions. However, microservices, including the Advanced Streaming Analytics module, will need to be restarted, resulting in temporary unavailability during the restart procedure when necessary. If you have any questions or concerns, please do not hesitate to contact us via Cumulocity Global Support..</p> <p><small>Jul <var data-var='date'> 13</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 13 Jul 2026 07:00:00 +0000 https://status.cumulocity.com/maintenance/cmrc676qv02us0kqjs9oziyvh https://status.cumulocity.com/maintenance/cmrc676qv02us0kqjs9oziyvh Scheduled Maintenance – cumulocity-trial-eu-central-1 (eu-latest): Database migration and kernel patching Type: Maintenance Duration: 3 hours Affected Components: REST API Services, MQTT API Services Jun 4, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 4, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 4, 02:00:00 GMT+0 - Identified - We will be performing scheduled maintenance on the **cumulocity-trial-eu-central-1** environment. This maintenance includes a database migration and kernel patching. The maintenance is scheduled for June, 5th 04.00-07.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 2–3 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience. Type: Maintenance

Duration: 3 hours

Affected Components: ,

<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance on the **cumulocity-trial-eu-central-1** environment. This maintenance includes a database migration and kernel patching. The maintenance is scheduled for June, 5th 04.00-07.00 CEST. **No outage is expected.** During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups. The expected maintenance window is approximately 2–3 hours. No action is required on your end. We will post updates here as the maintenance progresses. Thank you for your patience..</p> ]]> Thu, 4 Jun 2026 02:00:00 +0000 https://status.cumulocity.com/maintenance/cmpxoujkq05oinwpn23abqeyx https://status.cumulocity.com/maintenance/cmpxoujkq05oinwpn23abqeyx