Cumulocity IoT - Platform Issue | CUMULOCITY.COM – Incident details

All systems operational

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Platform Issue | CUMULOCITY.COM

ResolvedMajor outage213 hours 56 minutes

Affected

CUMULOCITY.COM

Major outage from 8:11 AM to 8:13 AM, Operational from 8:13 AM to 6:07 AM

REST API Services

Major outage from 8:11 AM to 8:13 AM, Operational from 8:13 AM to 6:07 AM

MQTT API Services

Major outage from 8:11 AM to 8:13 AM, Operational from 8:13 AM to 6:07 AM

LWM2M API Services

Major outage from 8:11 AM to 8:13 AM, Operational from 8:13 AM to 6:07 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We observed an issue within the entire Cumulocity platform on the CUMULOCITY.COM environment.

    We are investigating the root cause and will inform you as soon as we have further information.

    We apologize for the inconvenience caused.