Cumulocity IoT - emea-prod-west-europe (EMEA): Database migration – Maintenance details

All systems operational

Show current status
JUL21

emea-prod-west-europe (EMEA): Database migration

CompletedJuly 21, 2026 at 8:00 AM – 9:24 AMUTC

Affects

EMEA

Under maintenance from 8:00 AM to 9:24 AM

REST API Services

Under maintenance from 8:00 AM to 9:24 AM

MQTT API Services

Under maintenance from 8:00 AM to 9:24 AM

  • CompletedJuly 21, 2026 at 9:24 AMUTC
    Maintenance has completed successfully.
  • In progressJuly 21, 2026 at 8:00 AMUTC
    Maintenance is now in progress
  • PlannedJuly 13, 2026 at 1:25 PMUTC

    We will be performing scheduled maintenance on the Cumulocity EMEA environment. This maintenance includes a database migration.

    The maintenance is scheduled for July, 21st 10.00-14.00 CEST.

    No outage is expected. During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups.

    The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses.

    Thank you for your patience.