Cumulocity
All Systems Operational

About This Site

This page shows the availability and performance of the different public IoT platforms that we operate. We monitor and measure the following items:

- REST API availability and performance
- MQTT API availability and performance

The platform is considered available as long as devices and users can still save and retrieve data via the interfaces mentioned above.

We also announce our service maintenance and platform wide issues on this page. If you want to be informed about such items please register for updates using the button above.

End of support for CEL (Esper):
Software AG ended support for using CEL (Esper) in Cumulocity IoT on 31 Dec 2020 following its deprecation in 2018. Cumulocity IoT now uses Apama to provide streaming analytics. Existing customers using CEL must migrate to Apama. For details on migration, refer to Migrating from CEL (Esper) to Apama [1] in the Streaming Analytics guide.

[1] https://cumulocity.com/guides/apama/overview-analytics/#migrate-from-esper

apj.cumulocity.com Operational
90 days ago
99.97 % uptime
Today
apj.cumulocity.com API Services Operational
90 days ago
99.95 % uptime
Today
apj.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com Operational
90 days ago
99.99 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.97 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.97 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
99.98 % uptime
Today
us.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.98 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
See below for an important notice to all users of tenants on cumulocity.com.

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform cumulocity.com environment to version 10.10.0.12 on September 28th, 2021, between 11:00 CEST and 20:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. Cumulocity Core Microservices including the Advanced Streaming Analytics module will have to be restarted and won’t be available during the restart procedure.

Docker and Kubernetes components will be upgraded to the latest stable versions as part of the upgrade. For a period of approximately 4 hours during the day, Microservices may be impacted and restarted. Users may experience Microservices unavailability or interruptions. We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

More details at our release notes https://cumulocity.com/guides/releasenotes/release-10-10-0/overview-10-10-0/

Thank you for your continued co-operation.
Posted on Sep 3, 13:14 CEST
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Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021
Completed - The scheduled maintenance has been completed.
Sep 23, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 08:00 CEST
Scheduled - See below for an important notice to all users of tenants on emea.cumulocity.com.

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform emea.cumulocity.com environment to version 10.10.0.12 on September 23rd, 2021, between 08:00 CEST and 20:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. Cumulocity Core Microservices including the Advanced Streaming Analytics module will have to be restarted and won’t be available during the restart procedure.

Docker and Kubernetes components will be upgraded to the latest stable versions as part of the upgrade. For a period of approximately 4 hours during the day, Microservices may be impacted and restarted. Users may experience Microservices unavailability or interruptions. We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

More details at our release notes https://cumulocity.com/guides/releasenotes/release-10-10-0/overview-10-10-0/

Thank you for your continued co-operation.
Sep 3, 13:10 CEST
Sep 22, 2021

No incidents reported.

Sep 21, 2021
Completed - The scheduled maintenance has been completed.
Sep 21, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 08:00 CEST
Scheduled - See below for an important notice to all users of tenants on us.cumulocity.com.

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform us.cumulocity.com environment to version 10.10.0.12 on September 21st, 2021, between 08:00 CEST and 20:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. Cumulocity Core Microservices including the Advanced Streaming Analytics module will have to be restarted and won’t be available during the restart procedure.

Docker and Kubernetes components will be upgraded to the latest stable versions as part of the upgrade. For a period of approximately 4 hours during the day, Microservices may be impacted and restarted. Users may experience Microservices unavailability or interruptions. We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

More details at our release notes https://cumulocity.com/guides/releasenotes/release-10-10-0/overview-10-10-0/

Thank you for your continued co-operation.
Sep 2, 17:05 CEST
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Completed - The scheduled maintenance has been completed.
Sep 17, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:01 CEST
Scheduled - See below for an important notice to all users of tenants on apj.cumulocity.com.

Due to the unavoidable circumstances, the earlier planned upgrade on September 14th, 2021 at apj.cumulocity.com version gets postponed to September 16th, 2021. Apologies for the inconvenience caused.

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform apj.cumulocity.com environment to version 10.10.0.12 on September 16th, 2021, between 17:00 CEST and 01:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. Cumulocity Core Microservices including the Advanced Streaming Analytics module will have to be restarted and won’t be available during the restart procedure. For a period of approximately 4 hours during the day, Microservices may be impacted and restarted due to Kubernetes version upgrade. Users may experience Microservices unavailability or interruptions; We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

More details at our release notes https://cumulocity.com/guides/releasenotes/release-10-10-0/overview-10-10-0/

Thank you for your continued co-operation.
Sep 15, 20:20 CEST
Sep 16, 2021
Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 17:00 CEST
Scheduled - See below for an important notice to all users of tenants on apj.cumulocity.com.

As part of our continuous effort to improve our service, we shall be upgrading the Cumulocity IoT platform apj.cumulocity.com environment to version 10.10.0.12 on September 14th, 2021, between 17:00 CEST and 01:00 CEST.

The Cumulocity Core module will undergo a rolling upgrade procedure which will render the module generally responsive during the upgrade. Cumulocity Core Microservices including the Advanced Streaming Analytics module will have to be restarted and won’t be available during the restart procedure. For a period of approximately 4 hours during the day, Microservices may be impacted and restarted due to Kubernetes version upgrade. Users may experience Microservices unavailability or interruptions; We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

More details at our release notes https://cumulocity.com/guides/releasenotes/release-10-10-0/overview-10-10-0/

Thank you for your continued co-operation.
Aug 31, 16:29 CEST
Sep 14, 2021
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Completed - The scheduled maintenance has been completed.
Sep 10, 14:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 14:00 CEST
Scheduled - As part of our continuous effort to improve our service, we shall be updating the Cumulocity IoT Platform's underlying hardware by increasing parameters for Cumulocity IoT Datahub Microservices on eu-latest.cumulocity.com on 10.September.2021, between 14:00 CEST and 14:30 CEST.

For a period of approximately 30 minutes, Cumulocity IoT Datahub Microservices may be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the upgrade.

We will provide you with an additional reminder one hour before the upgrade. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operations.
Sep 10, 10:25 CEST