Get updates
Preferences
Expand group
CUMULOCITY.COM
Previous page
Next page
EU-LATEST
EMEA
US
APJ
JP
CN
We saw some slow query response times. Especially for MQTT connections. The operation went back to normal. We are monitoring the situation.
We observed an issue within the entire Cumulocity platform on the EMEA environment.
We are investigating the root cause and will inform you as soon as we have further information.
We apologize for the inconvenience caused.
We would like to inform you of the emergency maintenance of the Cumulocity DataHub (CDH) module on the EMEA environment.
Maintenance will occur 8 Sept 2026 9:00 UTC.Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure.Some offloadings may fail, but they will be retried next time and will pick up remaining data.Custom Dremio jobs unfortunately need to be rerun by the users.
We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.
Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.
If you have any questions or concerns, please do not hesitate to contact us.
We would like to inform you of the emergency maintenance of the Cumulocity DataHub (CDH) module on the US environment.
We observed an issue within the entire Cumulocity platform on the CUMULOCITY.COM environment.
The maintenance is proceeding well; however, we need to extend the window by 30 minutes due to technical difficulties we faced at the beginning. We apologize for the inconvenience.
We would like to inform you of emergency maintenance on the CUMULOCITY.COM environment. No service interruptions are expected. Cumulocity will generally remain responsive and within the limits of the service-level agreements.MAINTENANCE IMPACT:The Cumulocity Core module will undergo a rolling restart when necessary, ensuring the module remains responsive during the process. The upgrade will occur in the background and is expected to have minimal or no SLA relevant impact on the Cumulocity Platform, with no anticipated platform unavailability or interruptions. Microservices however, including the Advanced Streaming Analytics module, will need to be restarted, resulting in temporary unavailability during the restart procedure when necessary.
To resolve issues that some customers face during offloading, we are forced to perform an emergency maintenance of the Cumulocity DataHub (CDH) module on the APJ environment.Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure. Some offloadings may fail, but they will be retried next time and will pick up remaining data. Custom Dremio jobs unfortunately need to be rerun by the users.We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance. If you have any questions or concerns, please do not hesitate to contact us.
We would like to inform you of emergency database maintenance on the EU-LATEST environment. No service interruptions are expected. Cumulocity will generally remain responsive and within the limits of the service-level agreements. MAINTENANCE IMPACT: The Cumulocity Database component will undergo a rolling restart when necessary, ensuring the component remains responsive during the process. The maintenance will occur in the background and is expected to have minimal or no SLA relevant impact on the Cumulocity Platform, with no anticipated platform unavailability or interruptions.
Previous
Aug 2026 to Oct 2026
Next