While monitoring the Streaming Analytics module of the Cumulocity platform on emea.cumulocity.com, we have not seen any further problematic symptoms and are confident that the applied fix solved the issue.
We will inform you should any new issues arise.
We again apologize for the inconvenience caused.
Posted Dec 09, 2025 - 09:30 CET
Monitoring
We have applied a fix for the issue within the Cumulocity platform on emea.cumulocity.com We are monitoring the system to make sure that the symptoms fully disappear.
We will inform you once we have further information.
Posted Dec 08, 2025 - 18:54 CET
Update
We see that the issue effects only a very small amount of customers using a specific variant of the service. All other variants are up and running.
Posted Dec 08, 2025 - 16:29 CET
Investigating
We have observed an issue within the Streaming Analytics module of the Cumulocity platform on emea.cumulocity.com which results in services restarting and not running stable.
We are investigating the root cause and will inform you as soon as we have further information.
We apologize for the inconvenience caused.
Posted Dec 08, 2025 - 16:19 CET
This incident affected: emea.cumulocity.com (emea.cumulocity.com REST API, emea.cumulocity.com MQTT API).