Commencing rolling restart of due to intermittent issues with Single Sign-On affecting some customers
Incident Report for Cumulocity IoT
This incident has been resolved.
Posted May 23, 2023 - 12:38 CEST
We are continuing to work on a fix for this issue.
Posted May 23, 2023 - 09:10 CEST
The root cause of the issue within the Single Sign-on service of the Cumulocity IoT platform on has been identified. We are working on a fix and have to therefore perform an emergency rolling restart of the system.

Please be informed that the rolling restart will not impact system usage, API availability or device connectivity whatsoever.

The rolling restart maintenance activity is planned between 09:00 AM CET - 12:00 PM CET on 23.05.2023.
Posted May 23, 2023 - 09:10 CEST
This incident affected: ( API Services, MQTT Services).