Degraded service availability on cumulocity.com

Incident Report for Cumulocity IoT

Resolved

This incident has been resolved.

Posted Nov 20, 2024 - 03:31 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2024 - 04:50 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 19, 2024 - 03:09 CET

Investigating

We observed a reduction in service quality within the Cumulocity IoT Platform on cumulocity.com.
We are investigating the root cause and will inform you as soon as we have further information.

Posted Nov 19, 2024 - 02:58 CET

This incident affected: cumulocity.com (cumulocity.com API Services, cumulocity.com MQTT Services, cumulocity.com LWM2M Service).