Monitoring - We have applied a fix for the issue within the Cumulocity platform on cumulocity.com We are monitoring the system to make sure that the symptoms fully disappear.
We will inform you once we have further information.
Nov 14, 2025 - 08:56 CET
Identified - The root cause of the issue within the core module of the Cumulocity platform on cumulocity.com has been identified. We are working on implementing a fix and will inform you as soon as we have further information.
Nov 13, 2025 - 10:16 CET
Investigating - We have observed an issue within the core module of the Cumulocity platform on cumulocity.com.
The platform is still fully functional but we see some unexpected restarts that could trigger some connection resets.
We are investigating the root cause and will inform you as soon as we have further information.
We apologize for the inconvenience caused.
Nov 11, 2025 - 16:11 CET
This status page shows the service availability and performance of the European and US public cloud platforms operated by Cumulocity (status page for Asia-Pacific). For more information on service level and service availability, please refer to the service-level agreements.
The platform is maintained according to the release policy and upgraded usually during the following time periods:
- eu-latest.cumulocity.com - Thursday from 08:00 to 14:00 UTC
- us.cumulocity.com - Monday from 08:00 to 14:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 14:00 UTC
- cumulocity.com - Tuesday from 08:00 to 14:00 UTC
Maintenance that affects service availability and incidents are announced via Statuspage notifications. To receive notifications via email or text message, click the 'Subscribe to updates' button at the top.
Resolved -
This incident has been resolved.
Nov 14, 14:56 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 14, 12:59 CET
Investigating -
We have observed an issue within the DataHub module of the Cumulocity platform on eu-latest.cumulocity.com. DataHub offloadings and Dremio jobs may take longer than usual to finish, or even fail.
We are investigating the root cause and will inform you as soon as we have further information.
We apologize for the inconvenience caused.
Nov 14, 09:19 CET
Completed -
The scheduled maintenance has been completed.
Nov 12, 15:30 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 15:15 CET
Scheduled -
Please be informed about the emergency maintenance impacting Cumulocity DataHub (CDH) on eu-latest.cumulocity.com
Maintenance will occur today on the 12th of November 2025, between 15:15 and 16:15 CET. Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure.
We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.
Please make sure that all your relevant users of the Cumulocity Platform are subscribed to our update services and are aware of the maintenance.
If you have any questions or concerns, please do not hesitate to contact us.
Nov 12, 15:02 CET