Cumulocity IoT
All Systems Operational

About This Site

This status page displays European and US Public Cloud platforms operated by Cumulocity IoT. For Asia-Pacific platforms, please refer to https://cumulocity-apj.statuspage.io/​

This page shows the service availability and performance of our platforms. The platform is considered available as long as devices and users can save and retrieve data via REST, MQTT and LWM2M (where applicable) services.

We upgrade Cumulocity platforms during the following time periods:​

- eu-latest.cumulocity.com - Thursday from 08:00 to 11:00 UTC​
- us.cumulocity.com - Monday from 08:00 to 11:00 UTC
- emea.cumulocity.com - Monday from 08:00 to 11:00 UTC​
- cumulocity.com - Tuesday from 08:00 to 11:00 UTC ​

These upgrades do not impact service availability. However, network connection resets might be observed. ​

Maintenance (which impacts service availability) will be announced separately using Statuspage notifications. Notifications are also used in case of platform-wide issues. If you want to be informed about such notifications, please register using the button above.

Uptime over the past 90 days. View historical uptime.
cumulocity.com Operational
90 days ago
99.96 % uptime
Today
cumulocity.com API Services Operational
90 days ago
99.88 % uptime
Today
cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
cumulocity.com LWM2M Service ? Operational
90 days ago
100.0 % uptime
Today
eu-latest.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
eu-latest.cumulocity.com API Services Operational
90 days ago
99.98 % uptime
Today
eu-latest.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
us.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com API Services Operational
90 days ago
99.99 % uptime
Today
us.cumulocity.com MQTT Services Operational
90 days ago
100.0 % uptime
Today
emea.cumulocity.com Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com REST API Operational
90 days ago
99.99 % uptime
Today
emea.cumulocity.com MQTT API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Emergency maintenance impacting Cumulocity IoT DataHub (CDH) on cumulocity.com Nov 21, 2024 11:00-13:00 CET
Please be informed about the emergency maintenance impacting Cumulocity IoT Datahub (CDH) on cumulocity.com.

Maintenance will occur on the 21st of November 2024, between 11:00 CET and 13:00 CET.

During this scheduled maintenance, we will perform a parameter change in order to prevent issues with offloading. There’s no anticipation of Platform unavailability, but Datahub Microservices may be impacted and restarted. Users may experience Cumulocity IoT Datahub unavailability or interruptions during the restart procedure. No action from your side is required.

We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the upgrade and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.
Posted on Nov 20, 2024 - 10:23 CET
Maintenance of Cumulocity core on eu-latest.cumulocity.com on the 21th of November 2024, from 13:00 to 15:00 CET Nov 21, 2024 13:00-15:00 CET
See below for an important notice to all users of tenants on eu-latest.cumulocity.com

As part of our continuous effort to improve our service, we will perform maintenance of the Cumulocity core component on the Cumulocity IoT platform eu-latest.cumulocity.com environment on the 21th of November 2024, between 13:00 and 15:00 CET.

Cumulocity Core is scheduled for onboarding to Continuous Deployment, during which several core restarts will occur. No downtime is anticipated for the Cumulocity Core or its layered products.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.
Posted on Nov 14, 2024 - 11:01 CET
us.cumulocity.com | Migration of Docker Registry images on us.cumulocity.com on the 25th of November 2024, from 09:00 to 17:00 CET Nov 25, 2024 09:00-17:00 CET
See below for an important notice to all users of tenants on us.cumulocity.com

As part of our continuous effort to improve our service, we will perform migration of the Docker registry images on our Cumulocity IoT platform us.cumulocity.com starting on the 25th of November at 09:00 CET until 17:00 CET.

While this is a downtime-free activity, both platform and custom microservices will require a one-time restart and will be unavailable during the restart period.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the migration and in case there are any deviations from the communicated plan.

If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued co-operation.
Posted on Nov 14, 2024 - 16:21 CET
System Metrics Month Week Day
cumulocity.com API Response ?
Fetching
cumulocity.com MQTT Response ?
Fetching
eu-latest.cumulocity.com API Response ?
Fetching
eu-latest.cumulocity.com MQTT Response ?
Fetching
us.cumulocity.com API Response ?
Fetching
us.cumulocity.com MQTT Response ?
Fetching
emea.cumulocity.com REST API response
Fetching
emea.cumulocity.com MQTT API response
Fetching
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Degraded service availability on cumulocity.com
Resolved - This incident has been resolved.
Nov 20, 03:31 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 04:50 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 19, 03:09 CET
Investigating - We observed a reduction in service quality within the Cumulocity IoT Platform on cumulocity.com.
We are investigating the root cause and will inform you as soon as we have further information.
Nov 19, 02:58 CET
Nov 19, 2024
Emergency maintenance of underlying infrastructure on cumulocity.com
Completed - The scheduled maintenance has been completed.
Nov 19, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 17:00 CET
Scheduled - Please be informed that we'll carry out emergency maintenance of underlying infrastructure on the Cumulocity IoT platform at cumulocity.com environment. Maintenance will occure today between 17:00 and 18:00 CET.

This will be a background activity that will have little or no impact on your use of cumulocity.com. We do not anticipate any platform unavailability or interruption.

Thank you for your continued co-operation.
Nov 19, 16:56 CET
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Emergency maintenance on cumulocity.com
Completed - The scheduled maintenance has been completed.
Nov 15, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 17:30 CET
Scheduled - We will be doing a quick change on the datahub settings on the cumulocity.com platform with the target to improve stability. Certain processes will be restarted.

Sorry for the inconvenience.
Nov 15, 15:16 CET
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Upgrade of UI component on eu-latest.cumulocity.com on the 11th of November 2024, from 10:00 to 10:30 CET
Completed - The scheduled maintenance has been completed.
Nov 11, 10:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 10:00 CET
Scheduled - See below for an important notice to all users of tenants on eu-latest.cumulocity.com

As part of our continuous effort to improve our service, we will upgrade the Cumulocity UI component on the Cumulocity IoT platform eu-latest.cumulocity.com environment on the 11th of November 2024, between 10:00 and 10:30 CET.

UI components affected by this change will not be accessible for up to 2 minutes during the deployment of the new package.

We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.
Oct 28, 14:47 CET
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage