The performance situation has been normal over the last half day and we will continue to closely monitor the situation.
Posted 4 months ago. Sep 12, 2018 - 08:49 CEST
Situation has calmed down and access times are currently on normal level - we are still investigating the situation.
Posted 4 months ago. Sep 11, 2018 - 22:32 CEST
Unfortunately the situation went worse again. If you can't reach your UI at the moment, then it is because of the issue the platform is in. We are working on fixing it and to provide a stable service again!
Posted 4 months ago. Sep 11, 2018 - 17:28 CEST
The UI itself is reachable, but the platform might still respond slow. It might happen that request to the platform will result in an error because of a time out.
Posted 4 months ago. Sep 11, 2018 - 17:00 CEST
We are continuing to investigate this issue.
Posted 4 months ago. Sep 11, 2018 - 16:19 CEST
At the moment the UI is not reachable! We are investigating what is going on!
Posted 4 months ago. Sep 11, 2018 - 16:18 CEST
This incident affected: API Services, Realtime Analytics, User Interface, and Agent Services.