Our engineers found the issue and fixed it. The platform is expected to run properly again. We will proceed with monitoring the platform in context of the issue and getting back to the original plan of the maintenance.
Posted Oct 02, 2024 - 18:23 CEST
Update
We encountered unexpected issues during maintenance of the Cumulocity IoT platform emea.cumulocity.com environment. Our team is actively working to resolve the problem.
We apologize for any inconvenience caused and will update you as soon as we have more information.
Posted Oct 02, 2024 - 14:58 CEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2024 - 08:00 CEST
Scheduled
See below for an important notice to all users of tenants on emea.cumulocity.com
As part of our continuous effort to improve our service, we shall perform maintenance of underlying infrastructure on the Cumulocity IoT platform emea.cumulocity.com environment along with the minor C8Y Core upgrade starting on the 2nd of October at 08:00 CEST until the 3rd of October 01:00 CEST.
The Cumulocity Core module will undergo a rolling restart procedure which will render the module generally responsive during the migration. This will be a background activity that will have little or no impact on your use of emea.cumulocity.com; there is no anticipation of Platform unavailability or interruption.
Agents and Microservices, including the Advanced Streaming Analytics module, will have to be restarted and unavailable during the restart procedure.
We apologize for the inconvenience caused and assure you we shall keep any such interruptions to a minimum.
Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.
We will provide you with an additional reminder one hour before the maintenance. We will inform you as we progress through the migration and in case there are any deviations from the communicated plan.
If you have any questions or concerns, please do not hesitate to contact us.
Thank you for your continued co-operation. emea.cumulocity.com - emea.cumulocity.com REST API