Cumulocity IoT - cumulocity-prod-us-west-2 (US): Database migration – Maintenance details

All systems operational

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JUL28

cumulocity-prod-us-west-2 (US): Database migration

CompletedJuly 28, 2026 at 3:00 PM – 7:00 PMUTC

Affects

US

Under maintenance from 3:00 PM to 7:00 PM

REST API Services

Under maintenance from 3:00 PM to 7:00 PM

MQTT API Services

Under maintenance from 3:00 PM to 7:00 PM

  • CompletedJuly 28, 2026 at 7:00 PMUTC
    Maintenance has completed successfully
  • In progressJuly 28, 2026 at 3:00 PMUTC
    Maintenance is now in progress
  • PlannedJuly 13, 2026 at 1:45 PMUTC

    We will be performing scheduled maintenance on the Cumulocity US environment. This maintenance includes a database migration.

    The maintenance is scheduled for July, 28th 17.00-21.00 CEST.

    No outage is expected. During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups.

    The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses.

    Thank you for your patience.