Platform unstable

Incident Report for Cumulocity IoT

Resolved

This incident has been resolved.

Posted Sep 14, 2018 - 16:39 CEST

Monitoring

The system is up again and we are monitoring closely the system behavior.

Posted Sep 13, 2018 - 16:38 CEST

Update

We are continuing to investigate this issue.

Posted Sep 13, 2018 - 16:37 CEST

Update

We have to make changes on our Load Balancer. Therefor the platform might not be reachable at all!

Posted Sep 13, 2018 - 14:35 CEST

Investigating

At the moment we are seeing the same issues as on the last outages, which means that we experience a slow system responsibility and also some down time of the platform ending up in showing 502 errors on the end user side. We are investigating it and working on bringing the system back to a stable status.

Posted Sep 13, 2018 - 13:29 CEST

This incident affected: cumulocity.com (cumulocity.com MQTT Services).