Cumulocity IoT - Notice history

We would like to inform you of the emergency maintenance of the Cumulocity DataHub (CDH) module on the EMEA environment.

Maintenance will occur 8 Sept 2026 9:00 UTC.
Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure.
Some offloadings may fail, but they will be retried next time and will pick up remaining data.
Custom Dremio jobs unfortunately need to be rerun by the users.

We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

If you have any questions or concerns, please do not hesitate to contact us.

We would like to inform you of the emergency maintenance of the Cumulocity DataHub (CDH) module on the US environment.

Maintenance will occur 8 Sept 2026 9:00 UTC.
Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure.
Some offloadings may fail, but they will be retried next time and will pick up remaining data.
Custom Dremio jobs unfortunately need to be rerun by the users.

We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.

Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance.

If you have any questions or concerns, please do not hesitate to contact us.

We would like to inform you of emergency maintenance on the CUMULOCITY.COM environment. No service interruptions are expected. Cumulocity will generally remain responsive and within the limits of the service-level agreements.

MAINTENANCE IMPACT:
The Cumulocity Core module will undergo a rolling restart when necessary, ensuring the module remains responsive during the process. The upgrade will occur in the background and is expected to have minimal or no SLA relevant impact on the Cumulocity Platform, with no anticipated platform unavailability or interruptions. Microservices however, including the Advanced Streaming Analytics module, will need to be restarted, resulting in temporary unavailability during the restart procedure when necessary.

To resolve issues that some customers face during offloading, we are forced to perform an emergency maintenance of the Cumulocity DataHub (CDH) module on the APJ environment.
Cumulocity DataHub Microservices may be impacted and restarted. Users may experience Cumulocity DataHub unavailability or interruptions during the restart procedure. Some offloadings may fail, but they will be retried next time and will pick up remaining data. Custom Dremio jobs unfortunately need to be rerun by the users.

We apologize for the inconvenience caused and assure you that we shall keep any such interruptions to a minimum.
Please make sure that all your relevant users of the Cumulocity IoT Platform are subscribed to our update services and are aware of the maintenance. If you have any questions or concerns, please do not hesitate to contact us.

We would like to inform you of emergency database maintenance on the EU-LATEST environment. No service interruptions are expected. Cumulocity will generally remain responsive and within the limits of the service-level agreements.

MAINTENANCE IMPACT: The Cumulocity Database component will undergo a rolling restart when necessary, ensuring the component remains responsive during the process. The maintenance will occur in the background and is expected to have minimal or no SLA relevant impact on the Cumulocity Platform, with no anticipated platform unavailability or interruptions.

We will be performing scheduled maintenance on the Cumulocity US environment. This maintenance includes a database migration.

The maintenance is scheduled for July, 28th 17.00-21.00 CEST.

No outage is expected. During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups.

The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses.

Thank you for your patience.

We will be performing scheduled maintenance on the Cumulocity EMEA environment. This maintenance includes a database migration.

The maintenance is scheduled for July, 21st 10.00-14.00 CEST.

No outage is expected. During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups.

The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses.

Thank you for your patience.

We will be performing scheduled maintenance on the Cumulocity APJ environment. This maintenance includes a database migration.

The maintenance is scheduled for July, 21st 03.00-07.00 CEST.

No outage is expected. During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups.

The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses.

Thank you for your patience.

We will be performing scheduled maintenance on the Cumulocity JP environment. This maintenance includes a database migration.

The maintenance is scheduled for July, 20th 03.00-07.00 CEST.

No outage is expected. During the maintenance, you may experience brief interruptions to write operations lasting only a few seconds as database components are transitioned. Additionally, application services will be restarted in a rolling fashion, which may cause short intermittent hiccups.

The expected maintenance window is approximately 3-4 hours. No action is required on your end. We will post updates here as the maintenance progresses.

Thank you for your patience.